Job Description

:Join JPMorgan Chase and unleash your potential in defining the industry of site reliability. Rise to the challenge as a technology pioneer and trailblazer with your expertise.As a Manager of Site Reliability Engineering at JPMorgan Chase within the Corporate Technology\'s Last Mile Reporting team, you hold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, manage stability & SRE excellence score for Last Mile Reporting applications, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.Job responsibilities

• Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
• Leads initiatives to improve the reliability and stability of your team\'s applications and platforms using data-driven analytics to improve service levels
• Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
• Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise
• Acts as the main point of contact during major incidents for your application and demonstrates the skills to identify and solve issues quickly to avoid financial losses
• Documents and shares knowledge within your organization via internal forums and communities of practice

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience as Site Reliability Engineer. Experience in leading a team of technologists, managing projects, and removing blocker
• Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within a portfolio of applications
• Proficiency in at least one programming language preferably Python
• Proficiency and experience in observability such as white and black box monitoring, SLO alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
• Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
• Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
• Experience with large relational databases, and tuning complex queries and ETL processes
• Ability to identify and solve problems related to complex data structures and algorithms
• Drive to self-educate and evaluate new technology.
• Ability to guide and teach programming/SRE practices & concepts to team members
• Ability to expand and collaborate across different levels and stakeholder groups

Preferred qualifications, capabilities, and skills

• Ability to code and demonstrate data fluency
• Background Fin-tech experience
• Previous exposure to scheduling and orchestration of complex workflows
• Troubleshooting common networking technologies and issues

About Us:JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we\'re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase