Job Description

:Primary Role & ResponsibilityMinimum QualificationJob Summary:

• This position requires to manage suppliers & related PO/Non-PO invoices. Ensuring timely processing of payments with 100% validation. Also, responsible for preparing, monitoring & reporting dashboards. Also to ensure assigned tasks are completed within agreed SLAs and KPIs

Key Accountabilities:

• xc2xb7 Experience in Supplier management process, i.e., supplier creation & modification in ERP, W8/W9 form & 1099 withholding rules
• Effectively balance quality, timeliness & productivity standards
• xc2xb7 Hands on experience in all types of PO/Non-PO invoices
• xc2xb7 Review & report for duplicate payments, high dollar transactions
• xc2xb7 Perform end to end invoice validation before payment
• Unclaimed Property / Vendor setup audits
• xc2xb7 Deep understanding of states regulations for unclaimed property reporting
• xc2xb7 Track aged items & perform follow-ups with business, internal stakeholders & suppliers as needed to complete the deliverables as per the established procedures
• xc2xb7 Consistently identify and implement new ways to improve the quality of work
• xc2xb7 Analyse and research all discrepancies / exceptions in the process
• xc2xb7 Monitor key performance parameters of the process & to ensure adherence to SLA
• xc2xb7 Proven work knowledge to manage payment reporting & reconciliation activities
• xc2xb7 Coordination with multiple lines of business for any open items or account related queries or follow-ups
• xc2xb7 Preparation of various MIS, dashboards and other BAU reports needed by Internal Stakeholders.
• xc2xb7 Providing best practice recommendations based on industry expertise
• Relationship management via weekly/monthly cadence
• xc2xb7 Monitors key controls related to the monthly end
• xc2xb7 Communicates effectively with other units and management to plan work, gather information, and present results

• Bachelors degree in commerce.
• Masters degree in accounting or MBA Finance and Equivalent

Minimum ExperienceTechnical SkillsSoft SkillsDesirable SkillsProduct/Process Specific

• Commerce Graduate/ Postgraduate with 8 years of experience (Industry+ BPO)
• Must have 4 years of client management experience
• Strong understanding of end to end procure to pay processes
• Expertise in invoice processing, payment administration, managing AP helpdesk, vendor account reconciliations processes and vendor master set up process
• Ability to analyse complex information, trends, etc. and work on resolving any data anomalies.
• Good interpersonal skills and ability to coordinate and collaborate with multiple stakeholders.

• Knowledge of MS Office (Excel, Word, etc.), Internet and E-mail writing
• In Depth knowledge of Accounts payable software, ERP system & Ticketing tool

• Drive and report business performance metrics
• Client Relationship Management - handling client issues / queries
• Team management and conflict handling
• Result oriented
• Adaptability to change
• Problem solving skills
• Good networking capability and Client facing skills
• Actively offering ideas, insights and recommendations towards process improvements to improve overall efficiency

• Knowledge about the Insurance Industry in US

• Operations management - Find innovative solution to cadence problems (in business, People & technical areas)
• Project management to plan, manage, execute & finish identified opportunities
• Takes responsibility for strategic action & initiatives

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