Job Description

Manager - Network Operations (Network Products and Services)Overview:The role will be responsible for the ongoing support and reliability of all aspects of the LSEG ecosystems (Platforms, Networks, Applications, Services, and Websites). The focus of this role is to provide leadership to the operations team, ensuring operational stability and ongoing robustness of the LSEG global network.Role Responsibilities

• Provide leadership for engineering staff undertaking network operations activities.
• Responsible for driving high profile incidents.
• Conducting daily check-in calls to ensure infrastructure is operating at optimal conditions for smooth business operation.
• Supports the technology lifecycle through the design, build and maintenance of systems, software and applications to ensure the highest quality outcomes across the domains.
• Makes technical design and amendment decisions and independently manages the workload.
• Ensures relevant reporting documentation is completed and complies with internal and external standards.
• Schedules and coordinates capacity / network upgrades, liaising with other areas of the business as needed to ensure service level objectives are met.
• Manages upgrades and coordinates internal and third parties where required.
• Creates accurate documentation and monitors system performance to effectively contribute to business and continual improvement activities.
• Ensure necessary ITIL practices are followed
• Works closely with product managers as well as with other business stakeholders.

Preferred Skills and Experience

• Bachelor's degree or equivalent in an IT related discipline
• Previous experience in network operations
• Significant experience in technology-based roles
• Demonstrable 7+ years of experience in network operations and project delivery with ideally Cisco, Juniper and Arista and working towards further accreditation
• Routing and switching skills including LAN, WAN, HSRP, NAT, MPLS, VPN, GRE, BGP and OSPF
• Good knowledge of multicast including IGMP, RP and PIM
• Knowledge of low latency and associated technologies as deployed in the financial sector.
• Good knowledge and experience with Data Centre Networking including (Software-Defined Networking (SDN), Cisco ACI, VxLAN, etc.
• Experience in Cloud and good understanding of network security, including best practices.
• Understanding on load balancing technologies, TCP/IP and Multicast, and internet environments
• Good knowledge of required Service Management process, ideally ITIL knowledgeable.
• Proven exposure to financial sector and associated technologies
• Good scripting and automation experience (Python & Ansible)
• Excellent spoken and written English language skills with client management skills.

At LSEG we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels driven to reach their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.LSEG are committed to supporting emotional, physical, financial and societal wellbeing. Our tailored benefits are a key part of this commitment and we offer colleagues a range of support from healthcare and retirement planning to paid volunteering days and consumer discounts.We also make reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please make your recruiter aware, we want to ensure you perform at your best.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with purposeful careers.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) (We) may hold about you, what its used for, and how its obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

London Stock Exchange Group