Company Description
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end-user. More than 50,000 companies - from startups to public companies - around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including American Express, Sony, Vice Media, TaylorMade, Sotheby\xe2\x80\x99s, Stitchfix, OfficeMax, Multichoice, Delivery Hero, ITV, and Klarna.Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
We are seeking a highly skilled and motivated Cybersecurity Incident Response Manager to join our dynamic team at Freshworks. As a Cybersecurity Incident Response Manager, you will play a crucial role in identifying, containing, and mitigating cyber threats and incidents to ensure the security and integrity of our organization\'s systems and data. You will be responsible for leading a team of incident response analysts, coordinating incident response activities, and implementing strategies to improve incident detection and response capabilities. Responsibilities:
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