Job Description

Building on our past. Ready for the futureWorley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. Wexe2x80x99re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.Overview1. Develop win plans and strategies that differentiate our offerings in a competitive bidding landscape.2. Manage the successful development of compelling proposals, through effective collaboration across multiple offices, business lines, or sectors.3. Lead complex, high-value, and/or strategically important bids, including joint venture opportunities.4. Manage customer account activities, including market research, analysis, planning, and strategy.Primary ObjectivesThe primary responsibility of the Inside Sales Manager (ISM) is to drive disciplined application of our Sales Process collaborating with all stakeholders (including all levels of Inside Sales, Outside Sales, operations, management, and marketing). By driving this process, the ISM is expected to:xc2xb7 Develop and advance customer relationships prior to opportunity identification (Opening Game)xc2xb7 Work with the capture team to strategically position us for specific opportunities (Middle Game)xc2xb7 Develop high-quality, opportunity-specific response documents/presentations/interviews with competitive and compelling sales messages to satisfy customer business goals (End Game).The ISM takes responsibility for deliverables and activities for opportunities of all sizes in all phases of the sales process, as well as facilitates the completion of deliverables and activities owned by others through proper alignment/communication and/or escalation as required. The ISM collaborates with Sales, Marketing, and Operations to develop distinctive value propositions that enhance our customersxe2x80x99 competitive position. The ISM drives the organization to maintain accurate and updated account management and opportunity information on CSP.Specific ActivitiesStrategic, Marketing, and Opening Gamexc2xb7 Support Sales Leads and Operations in key Opening Game activities, e.g. customer, competitor and market research, development of Core Customer Strategies, participation in 10:1s, development of Executive Summaries and White Papers, and participation in Sprint campaigns.xc2xb7 For the industry sectors pursued by your office, develop an understanding of our corporate, regional and office qualifications including technical, managerial, commercial and competitive strengths that differentiate us in the marketplace.Opportunity Leadershipxc2xb7 Actively work with sales and operations to develop and implement Middle Game action plan, e.g. document due diligence in project brief, develop Win Plan (G to VP), SWOT analysis, and Executive Summary, Go/No Go and strategy review, identify execution team.xc2xb7 Plan, organize and direct all elements of End Game, e.g. analyze customer request, develop response plan (B&P budget, response team, compliance check-list, response outline, schedule), support Go/No Go, conduct Pink Team, conduct kick-off meeting, manage and work with team to develop response sections, refine Executive Summary, conduct in-progress reviews, prepare Red Team package, incorporate Red Team input, ensure on-time delivery of response.xc2xb7 Works with inside/outside sales and operating segments to identify response requirements and develop a realistic approach and schedule for the response, and monitor progress against plan.xc2xb7 Translate the Win Strategy into key themes and drive them into sales documents through a disciplined storyboarding process that articulates compelling sales messages with benefits statements, graphics, and proofs.xc2xb7 Work with Sales Lead and Capture Manager/Operations to develop B&P estimate, gain approval, regularly monitor B&P spending, and report any significant variances.xc2xb7 Work with Capture Manager/Operations to develop innovative solutions, or leverage corporate network to identify existing capabilities, that respond to customer challenges and create a distinctive competitive advantage.xc2xb7 Liaise with Outside Sales and the Leadership Team to capture and develop the strategy.xc2xb7 Organizes and participates in response-related meetings (internal and/or customer), as appropriate.xc2xb7 Coordinates response reviews and approvals.xc2xb7 Manage the successful development of compliant, competitive, and compelling Proposals, RFIs, Pre-qualifications, and EOIs through effective collaboration across teams that include internal staff, other business lines and or outside partners/suppliers.xc2xb7 Analyze the customer RFP main requirements and communicate them to the proposal team and management.xc2xb7 Develop a professionally produced proposal within customer defined timeframes and requirements.xc2xb7 Ensure the completed proposal aligns with the customer requirements and the RFP, contains the win themes, is correctly formatted and approved by the location management team.xc2xb7 Manage bid clarification process and maintain register to track clarifications during bid and post-bid.xc2xb7 Assist on major proposals that are highly complex bids that may cross multiple offices, business streams, be joint ventures, or be large values, in excess of $100M.xc2xb7 Participate in the handover of successful proposals to the project team.xc2xb7 Prepares written and graphical elements of sales opportunity response documents such as proposals, qualifications and presentations.xc2xb7 Coordinates production of response documents (printing, copying, binding, shipping).General Coordinationxc2xb7 Lead by example, HSE program to promote an incident and injury free culture. Be proactive in ensuring health and safety of opportunity team throughout.xc2xb7 Develop and maintain sales collateral materials including project descriptions, experience matrices/overviews, safety and quality statistics, capability statements, etc. Specifically work with Operations to capture and develop performance proofs and customer testimonials. Manage the knowledge database locally and globally as required to support the continuous and effective performance of the team.xc2xb7 Share sales materials, information, knowledge and best practices with other Inside Sales team members company wide.xc2xb7 Ensure that all sales documents comply with our brand and customer confidentiality requirements.xc2xb7 Ensure sales process close-out procedures comply with corporate assurance requirements.xc2xb7 Provide support to Global Sales e.g. timely preparation of press releases, providing input to our Annual Report, and support of Global Sales initiatives as appropriate.xc2xb7 Coach Inside Sales Coordinators (ISCs) in the sales process, Inside Sales strategic concepts, and specific functional skills; demonstrate leadership through efficient deployment and development of ISCs on opportunities owned by ISM.xc2xb7 Performs other duties as assigned.QualificationsQualifications/Requirementsxc2xb7 Education: Bachelorxe2x80x99s degree with MBA (preferred). Similar working level obtained through relevant job experience may be accepted in lieu of degree level education.xc2xb7 Experience: 10+ years of relevant experience in Sales and Project Management (preferred)xc2xb7 Technical: Excellent knowledge of MS Office (Word, Excel, Outlook, PowerPoint), SharePoint online, and Adobe software suite; technology savvy.Other Key Attributesxc2xb7 Fundamental knowledge of commercial, contractual, and execution models and risksxc2xb7 Solid verbal and written communication skills in English (and other languages, as applicable).xc2xb7 High tolerance in working under pressure, handling multiple tasks with strict deadlines while maintaining focus on accuracy and attention to detail.xc2xb7 Able to maintain strong relationships with senior management and peers while pushing for positive schedule, quality, and strategic outcomes.xc2xb7 Highly organized, with strong attention to detail.xc2xb7 Critical thinker; able to pose relevant questions to enable completion of low-definition tasks.xc2xb7 Reliable, hands-on team player.xc2xb7 Ability to effectively manage own time and ability to work overtime when necessary.xc2xb7 Expected to operate with minimal supervision, prioritizing own workload and proactively informing the Sales Management of workload issues.xc2xb7 Enthusiastic, proactive, open, service minded and spontaneous working attitude and communication style.xc2xb7 Ability to protect sensitive and proprietary information.xc2xb7 Committed to quality and company values.Moving forward togetherWexe2x80x99re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.Whatever your ambition, therexe2x80x99s a path for you here. And therexe2x80x99s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Worley