Job Description

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Welcome to the relentless pursuit of better.

We are inviting applications for the role of Manager- HRO

Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities

In this role, you will be responsible for HR shared services- Core HR admin, Payroll, supporting the client in one or more of the following areas

Core HR and Payroll

Lead the team responsible for managing the HR shared Service- Core HR

Ensure adherence to SLAs as agreed for the respective processes

Monitor and resolve day to day issues & escalations, if any, by co-ordinating with the Onshore team & Process owners

Work closely with quality team in identification and implementation of improvement ideas

Provide coaching and mentoring to the team and manage client stakeholders

Review process performance and report out performance dashboards on a

Work closely with Process owners to ensure that any process changes / updates are communicated timely to the team members in India

Language Support required

Genpact Delivery Center

Language

India (Noida)

English

Qualifications we seek in you

Minimum qualifications

Graduate (PG an added advantage)

MBA (HR)- Added Advantage

relevant experience in leading HR shared services team preferably Australian Geography

Preferred qualifications

Exposure to Transition of a new HRO process is important

Delivers oral and written communications that have clarity and impact.

Should have E2E HRO knowledge

HR skillset and experience - Advanced Knowledge of Oracle HCM

Should have managed a team of 20-25 FTE.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Genpact