Reports to Associate Director -Facilities & Administration
Overall responsible for all administrative aspects and functions related to the day-today operations of the site.
Experience in handling office expansion and renovation projects
Negotiate terms and conditions with contractors/vendors, including long-term alliance contracts.
Working closely with PMC to ensure efficient and consistent practices through all stages of the project and make sure project deadlines are meet as agreed with business
Experience in handling documentations and ISMS Audits
Interface and liaison with all government officials like law enforcement (police), waste management, e waste. Health authorities, EHS and SEZ authorities, etc. Also, interface with vendors appointed by these government bodies to provide the services.
Maintain registers & files in the office
Prepare and present accurate and reliable reports to AD
Compile the list of documents and information to be collected from the builder
Prepare and maintain of asset management
Prepare and maintain all vendors and key person contact details
Prepare and maintain all vendor Standard Operating Procedure (SOP) -
Maintain the vendor services in a cost-effective way
Maintain cafeteria management
Ensure the safety of the office follow and enforce safety rules and regulations.
Demonstrate pro-active handling in core areas of responsibility
Ensure uninterrupted services by maintaining all equipment with least breakdowns
Plan PPM (Periodic Preventive Maintenance) for all services to avoid crisis bound repair work
Maintain good relationship with clients, landlord and vendors
Arrange regular meetings with key vendors.
Handle emergency situations and time sensitive deadlines with accuracy and speed
Attend to and assign work orders and emergency projects with required urgency and priority
Conduct periodic inspections of buildings and facilities and reporting the same needs
Overall responsible for AMCs and contracts
Pro-actively inspect/survey the complex and raise tickets for maintenance work (preventive and/or reactive) to be undertaken; tickets raised by committee members and/or residents indicate that FM has missed that opportunity
Supervise the count of tickets - maintain low count of open tickets in core areas of responsibility, update challenges in notes and close tickets properly by completing required actions before second escalation
Manage the team and make them responsible for each task assigned to them. Also monitoring and and tracking the internal ticketing system and PMO. Ensure the tickets should be reviewed and resolved within defined SLAs.
Manage the budget efficiently and yield cost savings wherever possible without compromising quality of service. Identify opportunities to reduce/save/avoid cost/expense on services without compromising on quality.
Ensure compliance with basic statutory requirements like licenses, permits, etc.
Track the AMC/Warranty/Defect Liability period of equipment, maintenance calls, etc
Evaluate the activities of vendor staff and ensure required effectiveness
Prepare and implement various checklists, at the frequency instructed by the committee in the suggested formats and ensure that the same is being followed
Reports daily to AD on daily and monthly activities.
What You Will Need:
10 -15 years of experience in handling facility management and electrical maintenance, UPS and Backup, AMC, legal, compliance, SEZ documentation, EHS and Transportation etc. Also should have experience to handle large facility approximately more than lakh sq.ft .
What Would Be Nice To Have:
Facilities Certification
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
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