DESCRIPTIONWe are in the business of making sure our customers are entertained when they use our Fire Devices for digital content ? Are you excited about the world of Amazon devices, Fire Tablets/TVs/Windows? Amazon Appstore is looking for a Device Associate Manager who can ensure high quality bar for our catalog of 3P apps on Tablets /FYV/Windows devices globally. Our team is comprised of talented device associates, program managers,and QA Engineers tasked with singular goal to provide best possible customer experience on Amazon products. We cater to 3P app developers from all geographies and help them ensure a seamless App experience for customers on our devices.The ideal candidate will be a seasoned Quality Manager with proven skills in building a top-notch test team for Android mobile devices , a hands-on test engineer with experience in defining processes and solutions for ensuring high quality bar in a fast-paced environment, experience in various tools and frameworks for app testing , Device Component KPIs , well versed with software development and release cycle and is able to communicate effectively with teams across the continents.We are looking for a talented DA Manager who is passionate in leading talented team and questioning the status quo and believes in disruption- you have a start-up mindset that is excited about making inroads into solutions that continuously improve customer experience. Even when it means learning about the new technology and not afraid to be hands-on.
You are obsessed with quality improvement, experienced and highly committed to creating reliable automation for regression and feature testing.Key job responsibilities
1. Lead a team size of 10-15 Device Associates.
2. Ensure people metrics w.r.t to Productivity , Quality are consistently met.
3. Drive BAU activities and bring in process improvements.
4. Work closely with stakeholders on various initiatives and drive them independently.BASIC QUALIFICATIONS- 2+ years of team management experience
- Knowledge of Windows desktop environment and use of Word, Excel, IE, Firefox etc.
- Experience using data to influence business decisions
- Experience in testing domain, operations and working with cross geography teamsPREFERRED QUALIFICATIONS- Experience in quality assurance/testing/mobile industry/internet of things (IoT)
- Experience managing project delivery
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