Job Description

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the worlds biggest brands and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. Were harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.Now, were calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.Welcome to the relentless pursuit of better.Inviting applications for the role of Manager, Data CoE!We are seeking a highly skilled and motivated individual to join Genpact as a Manager for the Data COE (Center of Excellence) within the GIU (Growth Intelligence Unit). GIU provides accounts, competitive intelligence, and knowledge insights to our front-end teams to help them with the next best action to help them sell more and sell better.As a Manager in the Data COE team, your primary objective will be to leverage all existing proprietary, third-party, and client data to prepare meaningful dashboards that enable data-backed insights. You will also be responsible for integrating different datasets to provide forward-looking actionable insights and assisting up the right infrastructure to ensure fast and efficient access to information for anyone at Genpact. Additionally, you will play a crucial role in infusing analytics across the market and competitive intelligence teams.Responsibilities

• Collaborate with the Growth Operations team to create a data lake from different sources, including internal data sources as well as 3rd party databases.
• Assist the Data Lead in making the right decisions on infrastructure to create data lake and data-driven infrastructure.
• Create data-driven dashboards to derive insights, trends, and forecasts.
• Based on the data & insights, work closely with GIU leads (Competition and GTM teams) to support problem-solving, hypothesis generation, research, and insight generation, ensuring high-quality output.
• Strong storytelling and data visualization skills to translate data into insights & actionable leadership stories.
• Interpret and break down case requirements into actionable task items for the team, ensuring efficient and effective execution.
• Embrace challenging analytical problems and stay updated with the market to develop cutting-edge solutions across disciplines.
• Support the process of translating business problems into machine learning (ML) problems and create ML solutions to produce desired customer business outcomes.

Qualifications we seek in you!Minimum Qualifications

• Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Statistics, Economics, etc.). Advanced degree preferred.
• Mathematics and statistics background is preferred in addition to experience building complex machine learning models.

Preferred Qualifications/ Skills

• Strong experience in data-based visualization & storytelling
• Strong experience in data analytics, business intelligence, or related fields.
• Demonstrated technical experience working with technologies related to industrialization of artificial intelligence, machine learning and/or deep learning.
• Hands-on experience in building complex statistical models in some of the following:

• Supervised - Classification, Regression, Time Series forecasting
• Unsupervised - Clustering, Anomaly detection
• Prescriptive analytics - Linear and non-Linear optimization
• Strong communications skills should be able to drive discussion/presentations with senior stakeholders and client maps.
• Excellent implementation skills in Python and/or R, SQL and (preferably) PySpark with hands-on experience of analytical tools and techniques such as Power BI.
• Well versed in dealing with large datasets and using ML/DL libraries or packages
• Deep understanding of the Gen-AI tooling ecosystem including knowledge and experience of Kubernetes, MLOps and AIOps tools (mandatory)
• Proficient with Excel, and PowerPoint
• (Good-to-have) Familiar with Cloud services (AWS) related to AI/ML

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training.

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