Responsibilities :- Manage and develop strong relationships with direct channel customers.- Address client inquiries and resolve issues promptly and effectively.- Conduct regular follow-ups and reviews to ensure client satisfaction and retention.- Collaborate with the sales team to identify customer needs and offer tailored solutions.- Analyze customer feedback to improve service delivery and client experience.Requirements :- Bachelor\'s degree in Business, Marketing, or related field.- 1+ years of experience in customer relationship management, preferably in BFSI sector.- Excellent communication, problem-solving, and interpersonal skills.- Strong organizational skills with a customer-focused approach.Benefits :- Competitive salary and performance bonuses.- Opportunities for professional development and career advancement.- A supportive work environment with a leading insurance company.Apply : +91 97267 21114 (ref:updazz.com)
updazz .com
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