Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Name Packet Core Ops Location/Circle Kolkata/West Bengal Designation TM- Packet Core Primary Duties and Responsibilities General Operations & Maintenance Day - to Day operations of SGSN/MME , GGSN/SPGW/PCRF/vGw Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei) Provide support (onsite/offsite) for activities associated with Packet Core Incident management & emergency handling Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions) Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade Shift operations as per duty roster Change Management Coordination with SNOC for change management requirements Raising CR for Change Management Coordination for additional Configurations Verification of Inputs for CM/Command files before execution Fault Management Troubleshooting and Resolution of issues related to data services Local Hardware Fault Management - Card Changes/R&R/Spare Part management Address local connectivity issues Infra/power related issues pertaining to PaCo Nodes CXX Address ongoing Customer problems related to Data browsing/VoLTE Analysis of Complaints and provide RCA Coordinate with Vendor/SNOC CM teams to implement corrections/patches New Node integrations Infra Requirements Installation/commissioning /integration Final Go Live - Clearances (RA/LI/SNOC) Feature and technology rollouts Implementation Technical Testing/ UAT Qualifications and Competencies BE / B.Tech ( preferably Electronics & Communication ) Minimum 5 years of experience in Packet Core operations Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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