Job Description

•Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager - Community Manager - Genome•

•As a Community Manager in Genome, you will be owning learning experiences of learners across the globe. This role is of not only high visibility but also one that is bound to have high growth potential. And that is why we are looking for a self-starter who is energetic, agile, curious to learn, passionate about people, and can work closely with senior leadership in the organization. Community Managers will manage the 'social aspect' of the learner experience and will also manage the experiences of senior leadership who are part of our Master Guru and Guru network.•



•About Genome•

•Genome is a learning platform that builds on collective intelligence of peers and senior leadership (Master Gurus / Gurus) in a collaborative manner. It is the first 'for collective intelligence, by collective intelligence' digital transformation learning system in the world. Genome is inspired by a decade of research conducted by the Massachusetts Institute of Technology (MIT). Community Managers play a critical role in Transform and Solidify.•



•Learn more about Genome:•

• •https://genpact.com/solutions/genome•
• •https://www.genpact.com/insight/re-skilling-talent-at-scale-in-the-age-of-ai•


•Responsibilities•

• •Strong research and analytical skills: ability to analyze data sets (Internal, external datasets) and reports (analyst reports, google research)•
• •Primary research/ interviewing skills: Should have exposure to interviewing senior executives to get inputs/information that's not-so-obvious.•
• •Create power-point decks - good story-boarding and top-down MECE presentations (CXO level facing)•
• •Project Management skills - work on Initiatives and ability to handle small assignments independently.•
• •Strong communication skills•
• •Comfort with ambiguity - We always have some unknowns to work with. Ability to make reasonable assumptions, ask questions, learn fast, and be comfortable with ambiguity is important.•
• •Strong interpersonal and communication skills - This role requires primarily working with senior folks (VPs, SVPs) to seek inputs and as an end-customer in a team environment.•
•Qualifications we seek in you!•

•Minimum Qualifications •Graduates & Above•
• •Knowledge about Learning Industry•

•Preferred Qualifications/ Skills•

• •Learning agility - be willing to learn new skills and adapt to an innovative platform.•
• •Analytical mindset•
• •Excellent written, verbal communication and presentation skills - English•
• •Strong problem-solving skills to work effectively in a team environment.•
• •Internal / external stakeholder management•
• •Reporting and escalation handling•
• •Outstanding collaboration and interpersonal skills•
• •Self-learning and development•
• •Excellent MS office skills - Intermediate Excel skills (v-lookup, h-lookup, pivot, macro-creation), mail merge, dashboard creation and presentation skills, etc.•
•Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.•

•Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training• •Job Manager•

•Primary Location India-Gurugram•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Jun 28, 2024, 7:13:11 AM•

•Unposting Date Jul 28, 2024, 1:29:00 PM•

•Master Skills List Corporate•

•Job Category Full Time•