Job Description

We are looking for an experienced client servicing associate to handle all client inquiries, concerns and complaints professionally. Reaching out to existing clients, engage the client, work on their briefs service their needs on ongoing basis. Identify and network prospective clients, generating business from existing accounts and achieving profitability and increased revenue growth. Build and maintain healthy business relations with new and existing clients, negotiate, close business deal ensuring high client satisfaction. Understands the client brief, research and prepare client presentations, reports creation and implemented marketing plan for their brand recognition. Make plans for upcoming campaigns, co-ordinate for operations and planning and ensure the execution of the same on time at Pan India level. Well aware of competition in the market, also shares comp info with clients. Collaborate with design team to ideate and adapt effective marketing material to be used by clients for various OOH & DOOH solutions. Agency & Clients handling for all OOH executions. Good Control on Media associates. Collaborate with the relevant internal and external departments to better address client needs, providing regular updates to higher management. Developed strategies to engage with clients/prospects and prepared customized proposals to Initiate a dialogue and provide information regarding advertising services with All About Outdoor. Make recommendations to clients in increase of OOH advertising. Research on industry & competitor trends to apply best practices to client portfolio. Should be committed to helping clients and able to work well under pressure. Establish and maintains relationships with outside vendors [photographers, printers, suppliers, etc.] to best support and supplement marketing goals objectives. Selection Criteria: Skills Great communication, excellent presentation and client servicing skills. Excellent time management and organizational skills. Can be able to handle work pressure. Adapting successfully to changing situations & environments. Proactive and a Self-Starter. Experience Minimum 8+ years of experience of Client Servicing inOOH/Digital/Media/Advertising Industry. Any Graduate/PG/ Master/Any Other relevant Degree with experience in similar profile and similar industry.

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