Job Description

Key Responsibilities:- Cultivate and maintain strong relationships with key clients to ensure their satisfaction.- Serve as the main point of contact for clients, addressing inquiries and concerns.- Work closely with internal teams to ensure client needs are met and expectations are exceeded.- Identify opportunities for upselling and cross-selling services or products to existing clients.- Monitor client feedback and suggest improvements to enhance the customer experience.- Conduct regular check-ins and reviews with clients to ensure continued satisfaction.- Assist in contract renewals and handle any necessary negotiations.- Keep clients informed about new products, services, or updates relevant to their needs.Requirements:- Proven experience in client relationship management or a similar customer-facing role.- Excellent communication, negotiation, and problem-solving skills.- Strong ability to understand client needs and deliver tailored solutions.- Ability to manage multiple client accounts and prioritize tasks effectively.- Detail-oriented with strong organizational skills.- Bachelor's degree in Business, Marketing, or a related field (preferred).Benefits:- Competitive salary with performance-based incentives.- Opportunities for career advancement and professional development.- Collaborative work environment with a focus on work-life balance.Contact: Interested candidates should submit their resume to 97267 21114 (ref:updazz.com)

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