Job Description

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India\'s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly \'Digital India\' by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. Role Team Member - Central Product Configuration Job Level/ Designation M1 / Manager Function / Department Central Operations Group / Active Operations / Charging Operations - IN & VAS Location Pune, Maharashtra Job Purpose Flawless implementation of business configurations including short code definition, rating configuration, etopup grid etc. within TAT, Ensuring quick response/fix for revenue leakage related concerns, Ensuring application layer security and user management. Support to RA/UAT team for product launch Key Result Areas/Accountabilities Ensuring Product implementation & delivery within timelines Perform Product delivery within timelines Quarterly clean-ups of zero subscriber base products with close co-ordination with marketing and planning New feature testing & Feasibility study for new product launch Voucher Management RA support for Periodic recon Bulk customer benefit processing whenever needed Closure of RA/UAT Observation Support to RECC and UPSS team for plan mapping and promo configuration Support to RA/UAT team for product testing and product validation Core Competencies, Knowledge, Experience Around 2 -5 years of Experience in Product Configurations.Domain expertise of Database and Application architecture Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump. Ericsson and Amdosc IN architecture Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow. Should have prior experience of working in Operations domain and aware about operational processes. Must have technical / professional qualifications B. E - Electronics & Communication/MCA/B.E. - Computer Science Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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