Job Description

Company DescriptionWhen you\'re one of us, you get to run with the best. For decades, we\'ve been helping marketers from the world\'s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon\'s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified\xe2\x84\xa2. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit or our page.What you\'ll do as a Manager, BSA

• Elicit, Interpret, and articulate a client\'s marketing vision, objectives and connect them to targeted customer journeys/use cases
• Direct client discussions during discovery and enable translation of vision to scope covering data and technology needs
• Serve as the solution wide requirements subject matter expert driving exhaustive coverage of all Business Requirements, data needs, business rules, and execute translation of these into Functional and Non-Functional requirements.
• Lead and review detailed analysis of product feature fitment versus business requirements to create functional specifications for gap areas
• Lead and drive conversations stakeholders to validate design against requirements
• Elicit and guide BSAs to document client solution acceptance criteria ensuring coverage of business requirements and client objectives
• Be an ongoing trusted advisor to our clients ensuring enhancements and future roadmaps conform to client business objectives.
• Lead effective client meetings, make proactive recommendations, negotiate deliverables, and drive successful outcomes
• Define, adopt, and enforce business analysis delivery standards and best practices
• Manage a team of Business Systems Analysts, which includes providing leadership and mentoring, soliciting, and providing feedback, completing performance appraisals, and career growth discussions
• Interviewing and hiring BSAs to grow and contribute the BSA practice
• Lead initiatives to develop and implement best practices, standards, and methodologies, around business analysis and data analysis

Qualifications

• 12+ years of relevant business analysis work experience in the database/ data driven marketing space
• Ability to lead large/ multiple client engagements and solution, in addition to multiple work-streams within a solution
• Ability to direct and lead the documentation of business requirements, functional specifications, and other client deliverables
• Expertise in understanding and analyzing data from different sources
• Expert SQL skills
• Strong understanding of API, JSON, XML and SOAP UI
• Ability to multi-task, prioritize and quickly change priorities.
• Excellent written and verbal communication skills
• Ability to work collaboratively with lead global teams.
• Ability to lead a team of BSAs and mentor them through projects and support their career growth
• Ability to effectively navigate and lead a cross functional organization to get work done
• Excellent drive and initiative, and sense of personal accountability
• Understanding of Loyalty, Marketing concepts and various marketing channels (added advantage).

Additional InformationEpsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.Who are we a good fit for?We didn\'t become an industry leader through corporate stagnation. We\'re constantly changing, and we love working with people who share our adaptability and thirst for knowledge. With new ideas flying around, we thrive on a collaborative spirit. If you want to work for a company that encourages advancement, then come join us.Apply nowWe\'re proud to believe that your gender, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability should have nothing to do with our hiring practices. We\'ll never discriminate against anyone\'s background or creed. If you\'re a forward-thinking team player, we want you to work for Epsilon.

Publicis Groupe