Job Description

Join our xe2x80x9cBusiness Support Teamxe2x80x9d at DHL Global Forwarding, Freight (DGFF) GSC xe2x80x93 Global Service Centre!Job Title: Manager xe2x80x93 Business SupportJob Grade xe2x80x93 KJob Location: ChennaiAre you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization.We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,800 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.As a Power BI Developer, you will play a crucial role in handling Power BI Dashboard Developments and maintenance independently. Your key responsibilities will include reviewing requests from cross functional teams and developing/maintaining dashboards accordingly to successfully deliver projects. You will need to ensure that these projects meet the cost, timescale, and quality parameters aligned with our overall business objectives, needs, and group guidelines. This is an individual contributor role.Key Responsibilities:

• Design, develop, and maintain interactive Power BI dashboards and reports.
• Translate business requirements into technical specifications for effective data visualizations.
• Implement data models and integrate data sources in Power BI for efficient data retrieval.
• Perform ETL processes from various sources, including SQL, Teradata, Excel, and APIs.
• Ensure data quality and consistency through data cleansing and transformation.
• Create unified datasets from multiple sources for comprehensive reporting and analysis.
• Collaborate with business stakeholders to understand their reporting and analytics needs.
• Work closely with IT teams and data engineers to optimize data flows and processes.
• Provide training and support to end-users on Power BI tools and best practices.
• Optimize Power BI dashboards and reports for performance and fast loading times.
• Monitor and troubleshoot Power BI environments to resolve performance and security issues.
• Implement and maintain data security practices within Power BI, ensuring compliance.
• Manage user roles (RLS) and permissions within PowerBI to control data access appropriately.
• Document data models, processes, and workflows to ensure knowledge sharing and continuity.
• Stay updated with the latest Power BI features and best practices and identify opportunities for process and tool improvements.

Required Skills/Abilities:

• Graduate (Bachelorxe2x80x99s degree from a recognized University in any discipline)
• 5-7 years of experience in Power BI development and data analytics.
• Proven track record of delivering high-quality dashboards and reports in a business environment.
• Technical Skills:

• Proficient in Power BI / MS Fabric, including DAX, building data models, Power Query, and Power BI Service.
• Should be good at Data transformations, Data Modelling and Data visualization layers.
• Performance tuning of existing PowerBI dashboards and utilize the best practices to develop Dashboards/Reports.
• Analyze and provide solutions to improve the data model design for PowerBI dashboards where the user experience rating is lesser.
• Strong SQL skills for querying and data manipulation.
• Experience with ETL processes and tools.
• Knowledge of data warehousing concepts and data modelling.
• Experience with various data sources (e.g., Teradata, MSSQL) is desirable.
• Analytical Skills:

• Strong analytical and problem-solving skills.
• Ability to translate complex data into meaningful insights.
• Experience in data visualization and storytelling with data.
• Communication and Collaboration:

• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with cross-functional teams.
• Strong stakeholder management skills.

Apply now and embark on an exciting journey with us! We offer:

• We recognize and reward your hard work through a competitive compensation and performance-based incentive.
• We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
• Flexible work arrangements to support work/life balance.
• Generous paid time off: Privilege (earned leave).
• Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only)
• Recognition & Engagement culture

By joining one of the world's leading logistics companies, you have a chance to explore a wide range of interesting job challenges and opportunities across our GSC service lines and in our different divisions around the globe.

DHL