Manager
Year Bengaluru, Karnataka, India
Job Description
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Position Overview As the Learning and Development Manager, you will be responsible for designing, implementing, and overseeing comprehensive learning and development programs to enhance the skills / knowledge / performance of the Sales team pertaining to products, processes and systems. You will collaborate closely with various departments to identify training needs, develop tailored learning solutions, and measure the effectiveness of training initiatives by capturing feedback regularly. This role requires a strategic thinker with a passion for employee development and a keen understanding of industry trends and best practices. Key Responsibilities:
- Develop and execute a strategic learning and development plan aligned with organizational goals and objectives
- Conduct regular needs assessments to identify skill gaps and training needs across the organization
- Design, deliver, and evaluate a variety of training programs, including onboarding, technical skills training, leadership development, and compliance training
- Collaborate with Product marketing / Subject matter experts to develop high-quality training materials, resources, and e-learning modules
- Utilize a variety of training methods and techniques, including classroom training, online learning, workshops, and coaching
- Evaluate the effectiveness of training programs through feedback, surveys, and performance metrics, and make continuous improvements based on findings
- Stay informed about industry trends, emerging technologies, and best practices in learning and development
- Collaborate with external vendors / training providers as needed to supplement internal training offerings
- Bachelor\'s degree in Human Resources, Organizational Development, Business Administration, or related field; Master\'s degree preferred
- Must have: Proven experience (at least 6 years) in learning and development, training, or talent development roles, preferably within the Payment or FinTech industry
- Strong understanding of adult learning principles, instructional design methodologies, and training delivery techniques
- Experience with learning management systems (LMS), e-learning platforms, and other training technology solutions
- Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with cross-functional teams
- Demonstrated project management skills, including the ability to manage multiple projects simultaneously and meet deadlines
- Analytical mindset with the ability to collect, analyze, and interpret data to measure training effectiveness and impact
- Creative problem solver with a passion for continuous learning and improvement
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Job Detail
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Job IdJD3263431
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear