Job Description

•Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.•

•Inviting applications for the role of Manager - KYC/AML•

•Responsibilities•

• •Investigate, triage and escalate financial crime alerts ensuring compliance with internal financial•
• •crime policies and external regulatory obligations.•
• •Accurately complete delegated work while ensuring relevant customer deliverables are met,•
• •accurate case notes of each interaction and/or investigative action are maintained.•
• •Take ownership of customer experience through the financial crime investigations life cycle.•
• •Facilitate Investigation and Management ongoing KYC, Due Diligence, Sanction and Watchlist•
• •requirements.•
• •Complete and submit supporting evidence as required including written reports, statements,•
• •Police briefs and recommendations to business line owners.•
• •Analyse and interpret alerts, escalating high risk issues identified.•
• •Assist with metric tracking and financial crime reporting as required.•
• •Ensure the highest standard of quality is adhered within team and at the same time drive process efficiency with outstanding practices•
• •Maintain a close Interaction with Customer/business as an SME in the area of AML / Compliance to resolve for any query / issues faced by the team•
• •Responsible for team's adherence to the critical metrics and business SLA's and maintaining detailed audit trackable dataset for production and quality•
• •Responsible for preparing and reporting out team SLA's to management•

•Qualifications•

•Minimum qualifications•

• •University graduate in any field•
• •Deep domain expertise and Prior experience of leading teams in Institutional KYC•
• •Experience in building, appraising and leading Service Delivery of regulatory compliance teams with a span of 10+ FTEs•
• •Ability to exercise independent judgment and discretion balancing highly sensitive casework•
• •Experience on tools like World Check, Banker's Almanac, Actimize, Lexis Nexis, and regulatory databases and other local regulators and company registries•

•Preferred qualifications•

• •Sound business communication (in English) is must-have•
• •Qualification in financial crime investigative methods and practices desirable.•
• •Experience (minimum type and level of experience required to perform the role)•
• •Banking experience desirable.•
• •AML CTF experience desirable.•
• •Customer service experience desirable.•
• •Good analytical and problem solving skills and ability to handle team and client discussions•
• •Effectively and efficiently prevent, detect, investigate and respond to financial crimes as delegated, including AML/CTF, Due Diligence, KYC and Sanctions.•
• •Prior Know Your Customer experience in the domain•

•Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.•

•Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.• •Job Manager•

•Primary Location India-Jaipur•

•Schedule Full-time•

•Education Level Bachelor's / Graduation / Equivalent•

•Job Posting Jul 12, 2024, 10:32:54 AM•

•Unposting Date Oct 10, 2024, 1:29:00 PM•

•Master Skills List Operations•

•Job Category Full Time•