Job Description

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Function: Finance & Accounting

Role: Manager

Global Managed Services

At EY GDS - a member of the global integrated service delivery centre network by EY, Managed Services (MS) is a significant part of our business, comprising more than $7b in revenue with major clients across the globe. We help clients with people based, asset based & integrated operations, leveraging our deep sector and domain expertise to deliver enhanced value to our clients. In MS we are also ambitious, seeking to more than double our success in the future.

The opportunity

Global Managed services business at EY at its inflexion point and poised for fast faced growth across our portfolio of operations and offering that we take to the market. As a member of the operation team, you will be responsible to leverage your experience and expertise to create be-spoke operations aligned to client objectives and transformation aspirations. In addition to creating the operation you will also be responsible to participate in business development activities and support our frontline sales team in effectively engaging with target clients from the point of identification of the business opportunity to the point it is set up for consistent and predictable delivery stage.

Your key responsibilities -

• Lead and/or manage Finance operations including but not limited to, Accounts Payable, Invoice Processing (PO & Non-PO), Query resolution, Supplier communication, AP aging report and various AP reports.
• Various reporting, analysis as per client requirement.
• Be well versed with art of possible across delivery dimensions - people, process, technology. Driving automation, operational excellence and transformation
• Driving service excellence and transformation in Finance Process (Accounts Payable)
• Support the Managed Services Delivery Team with the transition and establishment of the managed services.
• You will be required to make performance reporting, various AP reports and identify improvement opportunities.
• Responsible for client service management to ensure adherence to contractual obligations i.e monthly MIS reports capturing SLA, KPIs, TAT and effectiveness metrics like 1st time right processing, duplicate invoice payment prevention etc.

Skills and attributes for success

• Excellent inter-personal skills to be able to rally diverse teams to work collaboratively and effectively.
• Positive attitude to unlearn and learn new ways of working.
• Ability to understand client goals and connect the dots with respect to EY capabilities- domain expertise, technology, frameworks to solve client challenges.
• Experience in Coaching, Mentoring and Developing people.
• Experience across end-to-end Managed Services life cycle
• Flexibility to work with various EY stakeholders across the world and in different time zones.

To qualify for the role, you must have

• Degree in Commerce, Accounting & Finance
• 10-12 years of relevant industry experience
• Industry focused experience sectors like Energy & Resources and Power & Utility
• Experience in delivering managed services Finance Operation (Preferred - End to End Accounts Payable):
+ Vendor management
+ GRN, all types of invoice processing
+ Query resolution
+ Helpdesk & Vendor communication
+ Vendor statement reconciliation
+ Creation of various AP reports
+ Payment processing
• Passion for problem-solving and helping our clients with some of their most complex issues.
• Exposure to PTP tools and accelerators
• Prior experience in SAP S4, Open Text, MS Office
• Certification in Lean, Six Sigma etc will be added advantage.

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