Job Description

Line of Service AdvisoryIndustry/Sector Not ApplicableSpecialism Managed ServicesManagement Level Associate & Summary At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems.Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isnxe2x80x99t clear, you ask questions, and you use these moments as opportunities to grow.Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Windows and Azure AdministratorServer Lead/Admin will coordinate the day-to-day activities of the operational systems, processes, and infrastructure required for all service offerings being developed that assist clients on their Managed Service Delivery. This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the clientxe2x80x99s Delivery roadmap. They will manage the day-to-day business of operations including various stakeholders and internal and external delivery partners.Responsibilities

• Role supports our services that focus on Operating System - Windows.
• Extensive experience with Installation, Configuration, Patching, Backup-Recovery on Windows & VMware infrastructure.
• Experience in maintaining upgrading & Migrating VMware vCenter ESXi HA, DRS, vDS, vROps and VIO.
• Experience working in Azure cloud
• Experience in building and configuring the Windows Clustering services and good troubleshooting skills.
• Experience in involving discussion with clients for Operating System requirements, performance, and integration issues and providing better solutions or approaches along with capacity planning.
• Responsible for identifying and resolving performance bottlenecks in relation to CPU, I/O, Memory.
• Responsible for migration i.e., on-prem to on-prem or to cloud
• Day-to-Day Production support and maintenance of different versions of server infrastructure
• Design and build function-centric solutions in the context of transition from traditional, legacy platforms to microservices architectures
• Identifies trends and assess opportunities to improve processes and execution.
• Raises and tracks issues and conflicts, removes barriers, resolves issues of medium complexity involving partners and calls out to appropriate levels when required.
• Solicits and responds to feedback while gaining dedication and support.
• Stays up to date on industry regulations, trends, and technology.
• Coordinates with management to ensure all operational, administrative, and compliance functions within the team are being carried out in accordance with regulatory standard methodologies.

Qualifications

• Bachelorxe2x80x99s degree in Computer Science or related technology field preferred
• Minimum of 2 years of hands-on experience on Windows operating systems & VMware.
• Strong working knowledge of ITIL principles and ITSM
• Current understanding of industry trends and methodologies
• Outstanding verbal and written communication skills
• Excellent attention to detail
• Strong interpersonal skills and leadership qualities

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)Required SkillsOptional Skills Accepting Feedback, Accepting Feedback, Active Listening, Cloud Administration, Cloud-Based Service Management, Cloud Engineering, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Infrastructure Optimization, Cloud Migration, Cloud Operations (CloudOps), Cloud Performance Optimization, Cloud Service Delivery, Cloud Strategy, Communication, Emotional Regulation, Empathy, Inclusion, Infrastructure Management, Infrastructure Performance, Intellectual Curiosity, Microsoft Azure, Optimism, Performance Monitor, Teamwork {+ 4 more}Desired Languages (If blank, desired languages not specified)Travel Requirements Not SpecifiedAvailable for Work Visa Sponsorship? NoGovernment Clearance Required? NoJob Posting End Date

PwC