Mall Supervisor
Year Calicut, Kerala, India
Job Description
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- Overseeing day-to-day operations of various departments and functions of the mall to ensure that it runs smoothly, efficiently, and profitably.
- Ensure that the mall is clean, well-maintained, and safe for visitors and that all equipment and facilities are in good working order.
- Coordinate with tenants to ensure that their needs are met and that any issues or concerns are addressed within the time frame.
- Monitor the finances activities and extend support to collect rent /fees from tenants.
- Manages all leasing activities including attracting new tenants, vetting prospective clients, rental negotiations and the development of attractive leasing packages.
- Continually monitor tenant mix to ensure commercially profitable to the mall.
- Responsible to identify and generate additional revenue by renting out the advertisement & promotional spaces available in the mall.
- Ensure customers are satisfied with their shopping experience, and making sure that all complaints or concerns are addressed promptly and effectively within the time frame.
- Plan and oversee events at the mall, such as sales, promotions, or other special events designed to increase the footfall.
- Develop and implement marketing strategies both offline and online for promoting the mall and Game zones separately to attract new customers.
- Ensure the mall is in compliance with all local, state, and departmental regulations, including building codes, safety & health regulations, and employment laws.
- Ensuring the safety and security of the mall, including developing and implementing security procedures, coordinating with local law enforcement, and resolving any security concerns.
- Stay up-to-date with trends in the retail industry, and work to adapt the mall\'s offerings and services to meet changing customer needs and preferences.
- Maintain effective media relations by fielding media calls and preparing responses, as directed by the Mall Management
- Prepare the action plan with budget on weekly, monthly, quarterly basis and submit to the Management for approval.
- Prepare and submit MIS reports on regular intervals as per the management requirement.
- Conduct daily /weekly/monthly meeting with the team to plan the activities and review the task/efforts/results
- Foster positive relationships with property owners, investors, and other stakeholders.
- Maintain accurate records of leases, permits, and other legal documents.
- Cell phone reimbursement
- Internet reimbursement
- Yearly bonus
- Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
- Bachelor\'s (Preferred)
- Operations Management: 1 year (Required)
- Cell phone reimbursement
- Internet reimbursement
- Paid time off
- Day shift
- Fixed shift
- Weekend availability
- Performance bonus
- Yearly bonus
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Job Detail
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Job IdJD3300231
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCalicut, Kerala, India
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EducationNot mentioned
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ExperienceYear