Location: Onsite at Mihan, NagpurProcess Type: Voice ( Malayalam, English & Hindi)Experience: Fresher or 6 months experience (Preferable)Qualification: Any Graduate/HSCJob Type: Full-timeSalary: \xe2\x82\xb917000 Gross Per MonthShift Duration: 8 hoursShift Window: 9am - 9pmWeek Off Pattern: RotationalWeek Off Count: One week off:We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative with added responsibilities in pre-sales activities. The ideal candidate will possess excellent communication skills in English, Hindi, and Malayalam, ensuring effective and empathetic interaction with our diverse customer base.Key Responsibilities:

• Handle incoming customer queries, concerns, and requests via phone, email, or chat in a professional and timely manner.
• Provide accurate information and assistance to resolve customer issues and inquiries.
• Engage with potential customers to understand their needs and preferences.
• Provide information about our products or services and address any questions or concerns.
• Assist in guiding customers through the presales process, offering relevant details to facilitate their decision-making.

Qualifications and Skills:Minimum of 6 months of experience in customer service.Proficient in Malayalam, English & Hindi.Strong communication and interpersonal skills.Ability to work effectively in a dynamic and fast-paced environment.Basic knowledge of pre sales processes and techniques is a plusJob Types: Full-time, Permanent, FresherPay: \xe2\x82\xb915,000.00 - \xe2\x82\xb917,000.00 per monthSchedule:

• Day shift
• Morning shift
• Rotational shift

Location:

• Nagpur, Nagpur, Maharashtra (Required)

Work Location: In person