Malayalam Customer Service
Year Nagpur, Maharashtra, India
Job Description
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Location: Onsite at Mihan, Nagpur Process Type: Voice ( Malayalam, English & Hindi) Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC Job Type: Full-time Salary: \xe2\x82\xb917000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off : We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative with added responsibilities in pre-sales activities. The ideal candidate will possess excellent communication skills in English, Hindi, and Malayalam, ensuring effective and empathetic interaction with our diverse customer base. Key Responsibilities:
- Handle incoming customer queries, concerns, and requests via phone, email, or chat in a professional and timely manner.
- Provide accurate information and assistance to resolve customer issues and inquiries.
- Engage with potential customers to understand their needs and preferences.
- Provide information about our products or services and address any questions or concerns.
- Assist in guiding customers through the presales process, offering relevant details to facilitate their decision-making.
- Day shift
- Morning shift
- Rotational shift
- Nagpur, Nagpur, Maharashtra (Required)
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Job Detail
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Job IdJD3306088
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNagpur, Maharashtra, India
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EducationNot mentioned
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ExperienceYear