Job Description

Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward \xe2\x80\x93 always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleAs a System Administrator at Kyndryl, you\xe2\x80\x99ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You\xe2\x80\x99ll be at the forefront of new technology and modernization, working with some of our biggest clients \xe2\x80\x93 which means some of the biggest in the world.There\xe2\x80\x99s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You\xe2\x80\x99ll be managing systems data for clients and providing day-to-day solutions and security compliance. You\xe2\x80\x99ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.In your role, you will perform the following as part of Mainframe system measurements poolSystem Monitoring: Regularly monitor mainframe system performance using standard measurement tools such as RMF, SMF, and other relevant utilities.
Performance Analysis: Analyze system performance data to identify trends, bottlenecks, and potential areas for improvement. Provide actionable insights to enhance system efficiency.
Capacity Planning: Assist in the planning and forecasting of mainframe system capacity to ensure that resources meet current and future business demands.
Optimization: Recommend and implement tuning measures for mainframe operating systems, subsystems, and applications to optimize performance and resource utilization.One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You\xe2\x80\x99ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you\xe2\x80\x99ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won\xe2\x80\x99t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.Who You AreYou\xe2\x80\x99re good at what you do and possess the required experience to prove it. However, equally as important \xe2\x80\x93 you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused \xe2\x80\x93 someone who prioritizes customer success in their work. And finally, you\xe2\x80\x99re open and borderless \xe2\x80\x93 naturally inclusive in how you work with others.Required Technical and Professional Experience:

• Minimum 6 years of experience in handling Mainframe system measurements, performance & Capacity management that includes SMF, DASD, Tape, and TADz
• Experience in handling TWS Scheduler, Batch operations, Abend analysis.
• Experience with IZPCA, including data loads, problem resolution, and reporting tools.
• Working knowledge on JCL, TSO/SPF, REXX, DB2, QMF, ConnectDirect, mainframe utilities.
• Knowledge in using of various SMF record types.
• Knowledge in SAS programming.

Preferred Technical and Professional Experience:

• Experience working in a global organization with a diverse range of customers and partners
• Able to co-ordinate with account DPE\xe2\x80\x99s/SDM\xe2\x80\x99s and with clients
• Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
• Provide 24x7 after hours on-call support as required for products supported by the team.
• Experience in support and deployment of z/OS Operating System, is desired.

Being YouDiversity is a whole lot more than what we look like or where we come from, it\xe2\x80\x99s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\xe2\x80\x99re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you \xe2\x80\x93 and everyone next to you \xe2\x80\x93 the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\xe2\x80\x99s the Kyndryl Way.What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter \xe2\x80\x93 wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.Get Referred!If you know someone that works at Kyndryl, when asked \xe2\x80\x98How Did You Hear About Us\xe2\x80\x99 during the application process, select \xe2\x80\x98Employee Referral\xe2\x80\x99 and enter your contact\'s Kyndryl email address.

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