Job Description

Position: Inside Sales - New Products

Location: Bangalore

Purpose of the role : Inside sales is a role within the sales team of MB. As a part of this team, you will be responsible to sell new targeted products to the new and current clients.

Job Responsibilities:

- Make outgoing calls to potential & assigned customers to schedule high quality leads for sales.

- Identify customer\'s needs, clarify information, research every issue, and provide solutions and/or alternatives.

- Responsible for generating new pipeline by engaging the clients by understanding the requirements and offering customised solutions resulting in direct sales or leading to meetings with City Manager/ local SPOC for closures.

- Should be able to develop relationships across various levels of Builder organization including the top management

- Should be comfortable dealing with CXOs, Directors, CFO etc.

- Achieving the Monthly / Quarterly business targets assigned in terms of selling, enhancing and upgrading the relationships including sale of new products

- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue. Apply a superlative customer experience attitude on all interactions.

- Follow-up with internal stakeholders to ensure that appropriate action has been taken on customer requests and Complaints.

- Make reminder calls to customers & schedule appointments, ensuring that the calls happen as per scheduled time.

- Expand the customer base and acquire profitable Business

Job Specification :

- A graduate or post graduate in any stream

- Min 8years of relevant experience in telesales, inside sales or similar

- Target Industry: Real estate, Digital Ad Agencies, Consulting or similar. Candidates preferred from Real Estate industry, having connects with Developers.

- Possess previous experience in a call centre dealing with Indian consumers.

- Proficient in spoken English & Hindi with proper grammar & fluency.

- Able to structure a conversation and comfortable in concept selling.

- Ability to confidently build a strong rapport with customers and internal stakeholders.

- Good networking skills to work across different client base.

- Comfortable in interacting with and presenting to executives and senior leadership on phone & video calls.

- Ability to work under pressure and to make decisions under unpredictable situation and think outside the box to make it simpler.

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