Job Description

Function- Financial Product Sales
Designation: FSA/LSE
Location- Across Gujarat
Experience: Fresher
Salary- Graduate Fresher UPTO 1.70 LPA CTC + Lucrative Incentives
MBA Fresher UPTO 1.82 LPA CTC + Lucrative Incentives
Purpose: The role holder is required to meet his/ her targets through generation of new leads and
managing and building relationship with customers mapped to them in order to cross sell Financial
Services products.
Desired Background: MBA / Graduates with minimum 1 year of experience
KPA & Activities:
1. Business Targets: Achievement of business targets for all financial products as defined and
agreed upon.
\xef\x82\xb7 Meet customers to sell all financial products
\xef\x82\xb7 Meet & counsel Walk -in & DSA customers who have been referred to him / her by HDFC Limited
\xef\x82\xb7 Influence customers to buy FD who have no prior HDFC Deposit relationship.
\xef\x82\xb7 Ensure proper customer profiling on each call / customer visit, to identify and understand his/her
needs and accordingly recommend investment and Insurance options.
\xef\x82\xb7 Obtain appropriate documents / information from the client and ensure the forms are duly
completed before logging the sale.
\xef\x82\xb7 Communicate the necessary details to the customers for the products being bought by them.
\xef\x82\xb7 Ensure sale is completed through / in line with the defined sales process.
\xef\x82\xb7 Maintain product mix across types of loans / value of loans ( Eqt, Housing, etc)
and appropriate open market share for all products ( PAR / ULIP / Non Par).
\xef\x82\xb7 Co-ordinate for all claims processing (with the help of TM/ ASM/ Coordinators / SM
representatives).
\xef\x82\xb7 Closely monitor the HL data of the HL executives mapped to maximize the business
opportunities.
\xef\x82\xb7 Ensure maximum joint calls with each HL executive mapped.\xef\x82\xb7 Ensure that all reports are created and maintained in a timely manner (DSR, Sales Dairy, etc.)
\xef\x82\xb7 Ensure that all documents are properly scanned and there is no mistakes while lead updation in
the system.
\xef\x82\xb7 Be completely aware of the products being offered by the company and understand competition
offering to be able to handle customer objections.
\xef\x82\xb7 Be updated with the latest product features to enhance his / her selling abilities
\xef\x82\xb7 Ensure all desired matrix and business composition (persistency, funded, non funded, etc.) are
met
2. Relationship Building:
\xef\x82\xb7 Manage relationship with HL executives mapped to him / her.
\xef\x82\xb7 Maintain good relations with HDFC Limited
\xef\x82\xb7 Maintain good relationship with Channel partners & DSA
\xef\x82\xb7 Build relationship with the assigned / sourced customer to create opportunities for various
products to fulfil the customer\xe2\x80\x99s financial needs.
3. Account Management & Servicing:
\xef\x82\xb7 Manage and service the existing customer portfolio.
\xef\x82\xb7 Coordinate with the TM / Coordinator / SM for post sales service request form the customers
(claims, endorsements, policy copy etc).
\xef\x82\xb7 Timely sharing of updated reports with the customers on products being bought by them.
\xef\x82\xb7 Co-ordinate with the customers at the time of renewals.
4. Certification and regulatory compliance:
\xef\x82\xb7 Be compliant towards selling of various products by undergoing the training and certification for
IRDA, AMFI etc towards selling of insurance and any other products
\xef\x82\xb7 The FSA has to be conscious and vigilant towards declaration of the customer information. In
case FSA feels there is disconnect in the information shared by customer versus his/her
observation, they need to crosscheck the information before booking the business.
\xef\x82\xb7 Ensure the right quality of business being sourced.

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