Job Description

Key Responsibilities:Business Development:

• Drive business growth in the assigned location by sourcing new customers and increasing the market share for commercial vehicle finance.
• Develop and execute sales strategies to achieve monthly and annual targets.
• Build and maintain strong relationships with dealers, DSAs, and direct customers.

Team Management:

• Recruit, train, and manage a team of sales executives to achieve location-specific goals.
• Monitor team performance and provide guidance for improvement.
• Set clear targets for the team and ensure accountability.

Customer Relationship Management:

• Provide excellent customer service to ensure customer retention and satisfaction.
• Handle customer queries, complaints, and escalations promptly.

Market Analysis:

• Conduct market research to understand customer needs, competitor activities, and market trends.
• Identify opportunities for product or service enhancements.

Compliance:

• Ensure adherence to company policies, regulatory norms, and compliance guidelines.
• Maintain accurate and timely documentation of all customer and operational data.

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