Job Description

Contact Roshni HR : 63693 75019

A "telecalling in loan process" job description typically involves making outbound calls to potential customers, explaining loan products and eligibility criteria, gathering necessary information, qualifying leads, and following up with applicants throughout the loan application process, all with the goal of generating new loan business for the company by actively engaging with customers over the phone. Key responsibilities may include:

Contacting potential customers:

Reaching out to leads generated through marketing campaigns or internal databases to discuss their loan needs.

Explaining loan products:

Clearly outlining different loan options, including interest rates, repayment terms, and eligibility requirements.

Qualifying leads:

Assessing customer financial situations to determine their loan eligibility and suitability for specific loan products.

Gathering information:

Collecting necessary documents and personal details from customers to initiate the loan application process.

Answering customer queries:

Addressing questions about loan features, fees, and application procedures.

Following up with applicants:

Regularly contacting customers throughout the loan application process to update them on status and address any concerns.

Closing deals:

Persuading qualified customers to proceed with the loan application and complete the necessary formalities.

Maintaining CRM records:

Updating customer information and loan application details on the company's CRM system.
Required skills:

Excellent communication and interpersonal skills Strong sales and negotiation abilities Knowledge of loan products and eligibility criteria Ability to handle objections and address customer concerns effectively Detail-oriented with good data entry skills Proficiency in CRM software
Job Type: Full-time

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person

Speak with the employer

+91 6369375019