Job Description

Responsibilities: -

• Administers or implements training related applications including the Learning Management System (LMS)
• Creating engaging learning activities and compelling course content. Working with subject matter experts. Ensures quality of training data reported to customers
• 45% Supports training department by processing information in LMS to include creating classes, completing employee information, entering test scores, registering associates, researching database for information, pulling and reviewing work instructions and researching and resolving system-related problems
• Creates, maintains, and updates management structures
• Inputs data and performs quality control of data input by other training staff
• Validates and implements system upgrades 25% Prepares customized and regular reports
• Validates report data
• Performs data analysis
• Recognizes trends and provides feedback to training management
• Create and validate reports for audit requests (CMS, URAC, BCA, etc.) as needed
• 20% Interacts with technical vendors, help desk, I/S, and customers
• Provides guidance and recommendations for decisions and/or problem resolution related to LMS
• Coordinates with network/server administrator to facilitate database file maintenance and problem resolution
• 10% Delivers database training to appropriate audiences
• Writes desk procedures and quality work instructions

Required skills and abilities * Proficient verbal and written communication skills

• Attention to detail
• Strong analytical and critical thinking skills
• Excellent organizational skills
• High level accuracy using personal computer
• Internet based technology skills
• Basic business math proficiency
• Advanced problem solving skills
• Ability to handle confidential or sensitive information with discretion
• Required Software and Tools: Microsoft Office

Preferred skills and abilities * Any skill level using SQL/HTML

• Statistical analysis experience
• Database use experience
• Excellent communication skills
• Advanced problem solving skills
• Ability to learn additional software programs
• Ability to navigate the internet for research purposes
• Ability to learn/master specialized reporting/database software
• Work Environment: typical office environment
• Some travel may be required

Required education * Bachelor's Degree or 2 year degree plus 4 years job related experience.

• Required Work Experience: 2 years job related experience

Job Types: Full-time, Regular / PermanentSalary: ?8,450.00 - ?14,255.49 per monthJadwal:

• Day shift

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 4 years (Preferred)
• HTML: 1 year (Preferred)

Language:

• one local language atleast other than english and hindi (Preferred)