Job Description

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Job Information

Date Opened

18/04/2025

Job Type

Full time

Industry

E-commerce

Work Experience

1-3 years

City

Gurgaon

Province

Haryana

Country

India

Postal Code

122001

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Job Summary:

The Logistics Executive will oversee smooth and efficient logistics operations, including First Mile and


Last Mile deliveries, within the assigned zone or area. Responsibilities include managing SLAs, ensuring


timely shipments, cost control, and driving continuous process improvements within the logistics supply


chain. The role demands operational excellence, cost efficiency, and P&L management for the logistics


function in the designated zone.

Key Responsibilities:

Logistics Operations Management: Oversee end-to-end First Mile and Last Mile logistics operations to ensure smooth functioning

within the assigned zone or area.

Ensure zero missing shipments (both in value and numbers) and prevent fake updates in the

logistics software system.

Monitor and manage shipment closures within the defined Turnaround Time (TAT) to prevent

delivery commitment breaches.


SLA & TAT Management:

Adhere to Service Level Agreements (SLAs) and turnaround times committed to clients and

customers.

Track daily performance metrics, including PDD (Promised Delivery Date), and address

escalations raised by Client Servicing teams.Cost Optimization & Productivity Improvement: Optimize per-shipment costs while maintaining or improving productivity. Ensure logistics costs are controlled and stay within budgeted figures. Continuously re-engineer logistics processes for enhanced cost efficiency, service quality, and

operational performance..

Supply Chain Optimization: Redesign logistics supply chain setups to improve service levels and reduce costs. Streamline business processes for increased efficiency and performance. Profit & Loss (P&L) Accountability: Own the logistics function's P&L for the assigned zone. Maintain financial discipline by controlling costs and adhering to budgeted figures.
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Requirements

Qualifications & Skills:

Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration,

or a related field.

Experience: 3-5 years of experience in logistics or supply chain management with expertise in

First Mile and Last Mile operations.

Skills:

Comprehensive knowledge of logistics processes, operations, and optimization techniques. Proven ability to handle high shipment volumes while meeting strict SLAs and cost targets. Excellent analytical skills and proficiency in logistics management software. Strong leadership and communication skills for coordinating with internal teams and external

clients.

Effective problem-solving and decision-making abilities under pressure.
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Benefits

What We Offer

Flexible working hours 5-day work week for work-life balance Health insurance benefits Tenure recognition and awards Leave benefits aligned with milestones Performance-linked growth opportunities * Out-of-term appraisals for outstanding contributions