Livekeeping Executive Customer Support (1 5 Yrs) Noida (after Sales/customer Service)
Job Description
Responsibilities:- Communicating with customers and sales representatives.- Analyzing customer behavior.- Gathering information about customer complaints.- Developing aggressive retention strategies based on customer feedback.- Negotiating with customers to renew contracts and retain business.- Meeting with the sales team to propose customer retention solutions.- Writing and presenting customer behavior reports.- Building positive relationships with customers and business associates.Requirements:- Bachelor's degree in sales, marketing, or related field with 70%.- 0-3 years' experience in customer support or similar role.- Excellent customer service skills.- Strong conflict resolution skills.- In-depth knowledge of sales and marketing software.- Ability to remain calm and professional in stressful situations.- Advanced communication and interpersonal skills.- Empathy and patience.- Advanced organizational skills. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3535830
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear