Job Description

We are hiring for Chat Process and looking for immediate Joiners

Interested candidates can directly walk-in to our office.

Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

Strong process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively

Strong problem-solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts

6 Months BPO or travel experience

Excellent Written and spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

Open to work in a Chat environment (Chat/Email)

HR Connect - Ms . Shabroj - 88673 27780

Interview Rounds:

HR Round

Versant Test Round /VNA Round

Operations Round

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Night shift Rotational shift
Supplemental Pay:

Performance bonus
Experience:

Live chat: 1 year (Required)
Language:

Hindi (Preferred) English (Required)
Work Location: In person