Leica Sfdc Crm Administrator

Year    Maharashtra, India

Job Description


:

  • Provide day-to-day Salesforce user support, including troubleshooting, data management, user setup, profile and permission configurations.Incident Management: Use ServiceNow to log, track, and manage incidents, ensuring timely resolution and escalations when necessary.Issue Tracking: Track, monitor, and report Salesforce-related issues, enhancements, and feature requests through Jira.Troubleshooting: Analyze and resolve technical issues related to Salesforce functionality, integrations, workflows, and custom objects.Perform routine Salesforce maintenance tasks, such as managing data imports, system backups, and updating metadata as needed.
  • Documentation: Maintain accurate records of issues, processes, and resolutions. Update support documentation and training materials as necessary.

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Job Detail

  • Job Id
    JD3534802
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year