Job Description

REF:
DETECTIONAPAC01415
DIVISION:
Smiths Detection
JOB FUNCTION:
Marketing
About Us


Smiths Detection , part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Brilliant minds globally contributing for over 40 years at the frontline which enables us to deliver the solutions needed to protect our society from any threat and illegal passage of explosives, prohibited weapons, contraband, toxic chemicals, and narcotics. Every minute of every day, our technology and talented team members help to make the world a safer place - https://youtu.be/JmcKLJTrHLc



The role holder is part of the Training Continuous Improvement Pillar of Excellence.



The role holder will be responsible for the administration of the Learning Management System (LMS), driving process improvements throughout the Global Training Team, stakeholders and customers.



The role holder will work across the Global Training & Development Department to carry out administration activities on the LMS.



The role holder will ensure a professional and efficient collaboration with cross-functional teams.
Duties & Responsibilities


Responsibilities:


• Creating, activating and deactivating internal and external user accounts within the LMS
• Enrollment of internal and external customers to training courses as directed by Training Operations
• Enrollment of internal users to recertification and online courses
• Enrollment of external users to product recertification courses as directed by Training Operations
• Facilitate the generation of certificates for external Users, as required for regional training centres
• Liaise with the Global Training & Development Department to ensure LMS processes continue to meet business requirements
• Administer User access, permissions and roles within the LMS
• Provide assistance in the administration of Service Tokens
• Provide assistance to the Learning Management System Coordinator role
• Maintain a Learning Object (LO) naming convention
• Responsible for generating monthly reports for Line Manager (as required)
• Provide assistance to stakeholders in the creation of reports
• Assist the Online Training Team with course creation and loading of eLearning content on the LMS
• Identify and escalate any obstacle that may negatively impact LMS functionality and User Experience
• Comply with Company health, safety and environmental policies
• Have an awareness of Works Council agreements and Information Security Management System (ISMS) to aid in LMS configuration compliance
• Liaise with Learning Management System Coordinator role to ensure timely resolution of support or technical issues
• Escalation of any SSO, datafeed or related issues to LMS Coordinator or Line Manager
The Individual


Skills and Experience:


• Bachelor's degree with 3-5 years of experience
• Relevant experience in Learning Technologies or Information Systems administration
• Experience of implementing & working with LMS
• Experience as an LMS Administrator or Technical Support preferred
• Computer literacy is essential, proficient in use of all programs within MS Office Suite
• Proactive with excellent organisational skills
• Experience within a training development and delivery department, is preferable
• Strong interpersonal skills
• Excellent written and verbal communication skills
• Business fluent in written and spoken English




Join us for a great career and competitive compensation & benefits whilst keeping the world a safer place.


Diversity & Inclusion:



We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.



At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing.