Job Description

Build Your Career at Informatica


We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.


Lead Technical Writer


The Informatica Documentation team documents all Informatica products. The documentation team also manages the Informatica How-To Library, where customers can download articles that dig deeper into features and products. We work with Dev, QA, and support teams to develop product documents and enhance customer experience. We contribute to the GCS Knowledge Base. We are a dynamic global team spread across geographies to serve our customers internally and externally.


We're looking for a Lead Technical Writer with experience in product documentation, knowledge of DITA specializations, and Agile development cycle to join our team in Bangalore.


You will report to our Manager, Documentation.


As a Lead Writer, you are expected to play a major role in the planning of our product documentation. You will work with software developers, QA engineers, and support engineers.


Technology You'll Use


DITA, XML, style sheets, XSLT transformations


Your Role Responsibilities? Here's What You'll Do


• Ensure that documentation meets our team's documentation standards by performing the following types of edits:
• Technical: Verify completeness and accuracy of technical content.
• Assessment: Assess the framework, including structure, voice, and style of the document.
• Developmental: Review the content and the individual units in the document, including paragraphs, sentences, and words.
• Copy: Screen the document to verify final details, including capitalization, punctuation, and style.
• Ensure that writers follow the Informatica Style Guide.
• Come up with process changes and lead department-wide plans/tasks.
• Conduct workshops for educating writers on best practices related to style and grammar.
• Develop writers through mentoring on language and style issues.
• Keep managers well-informed about the progress of writers.

What We'd Like to See


• Experience with any content management systems (Tridion).
• Experience working on databases, SQL, Eclipse, XML, application servers, ERP, CRM, and data warehousing.
• Experience writing and editing for DBA audience (Oracle, Sybase, SQL Server, and DB2).

Role Essentials


• 8+ years of relevant writing and editing experience.
• Experience with Agile development cycles.
• Knowledge of DITA specializations, style sheets, XSLT transformations.
• Experience working with a translation team to produce PDFs and online help in multiple languages.
• Understand the customer requirements and ensure that they are implemented into the documentation.
• Leadership and project management skills.
• BE/B.Tech/BA/MA/BS (Engineering, humanities, social sciences).
• Supervise Operational Duties of Staff

Perks & Benefits


• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement programme to support your personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.


Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realise the transformative power of their most important assets. We have pioneered the Informatica Intelligent Data Management Cloud(TM) (IDMC) that manages data across any multi-cloud, hybrid system, democratising data to promote business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data comes to life.