Job Description

Company: Mercer

Description:

Implemenation Services is seeking candidates for the following position based in the Gurgaon-ASF office/Noida

Lead Specialist/Manager Implementation Services(D)

What can you expect?

The candidate in this role will be responsible for calculation programming, data installations, and automation support and testing on various tools during different stages of implementation. This includes the maintenance of updates to existing procedures, policies and manuals as required by the administration businesses. Candidate will be responsible for the completion of all process, procedure, and training related tasks, which form part of an Implementation.

• Ability to creatively find workarounds and good problem-solving capability
• Client Communications and reviews
• Process reporting and Training
• Ensuring compliance of all internal and client policies
• Updation of process documents
• Contribute testing efforts of multiple projects from inception to post implementation.
• Contribute testing efforts to User Acceptance Testing by executing test scripts and documenting the results.
• Able to gather requirements and update the requirement documents.
• Responsible for highlight any risk early and escalate if needed.
• Performing website testing by comparing the new site to the existing site and documenting the result.
• Log and review defects in excel or defect tracking tool (if any).
• Learn and understand business specific domain.
• Drive the support and adherence of the Standard Development Life Cycle (SDLC) methodologies, including project estimation, project plans, test strategies, test plan writing, execution, and related documentation
• Collaborates with onshore stakeholders to communicate project status, resource needs and escalates issues that may arise to onshore Management team
• Management, Implementation & Configuration teams to insure successful execution of projects
• Individual should be able to work within a project orientated framework and engage project stakeholders (both internal & external to Mercer) in a high-pressure and complex environment.
• Responsible for the analysis of data to successfully complete tasks directed by the project manager and migration lead.
• Responsible to provide inputs on the organization initiatives being carried out in teams
• Responsible for Resource Planning, Growth of FTEs, Skillset fit
• Assist in managing headcount for the span.
• Foster an environment of recognition, innovation, and partnership amongst Application Development staff and our business partners
• Assist in managing the budget and headcount
• Leads the project planning effort with the development or technical lead on the project. This includes input on the estimate of work as well as the number and skill level of resources required
• Plans and coordinates project schedules and make assignments for multiple projects
• Utilizes his or her experience to help determine the impact to other functions, to anticipate obstacles in delivery.
• Create, coordinate, and implement employee mandatory and technical training
• Supervises staff including mid-year and annual staff appraisals and performance reviews

What is in it for you?

• Holidays (As Per the location)
• Shared Transport (Provided the address falls in service zone)

We will count on you for:

• Teamwork
• Communication and Influence
• Supporting change
• Developing self and mentoring others

Note: Applicants should be flexible working in shifts

What you need to have:

Knowledge & Skills Required:

• Sound knowledge of SDLC concepts
• Documentation skills for preparing user guides, project manual, issue logs etc.
• Automating calculations (Scheme Benefit)
• Data Installations (Prepare Load files, Program data installation criteria\xe2\x80\x99s)
• VBA Macro development for process improvements and data interface set-up
• Develop/Build Process Maps/Flowcharts
• Clear and analytical approach to problem solving.
• Hands on experience in Excel.
• Good knowledge of Domain
• Proficient in VBA/ Excel programming
• Knowledge of SQL programming (MS Access)
• Excellent verbal and written communication, interaction with others and time management skills.
• Participate and create scope document from requirement calls.
• Awareness on Project Management methodologies
• Should be B.Tech / MCA/ B.Sc.(IT) / BCA with experience ranging from 5-9 years

What makes you stand out?

• Adaptable communicator, facilitator, influencer, and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

MERCER Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer\xe2\x80\x99s approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world\xe2\x80\x99s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan