Job Description

Company: Mercer Description: We are seeking a talented individual to join our Wealth Operations team at Mercer. This role will be based in GGN - DLF This is a hybrid role that has a requirement of working at least three days a week in the office. Lead Specialist - Implementation Services What can you expect? The purpose of this job is to deliver high quality business analyst solutions that enable valued business outcomes and informed decisions by key stakeholders. It contributes to ensuring that the Delivery function meets the needs of the organization and clients / customers.

• Perform Planning activities to determine the best approach and techniques for self on the project
• Analyse requirements, solution analysis and estimate of effort for detailed quotes within the analysts? expertise
• Elicit, analyse and document requirements using appropriate techniques
• Perform stakeholder analysis and establish strong stakeholder relationships
• Ensure requirements traceability is managed and maintained throughout the project lifecycle
• Perform solution analysis to ensure that solution meets the needs of the requirements
• Adhering to the User Centred Design processes, working to agreed sprint and release plans
• Support test team activities including triage and impact analysis
• Contribute to the development of new artefacts for re-use and to improve efficiency
• Provide learnings back to Analyst Team and to contribute to continuous improvement

We will count on you for: Innovation/Creativity

• Able to deal with ambiguity & challenge the status quo
• Pioneer new approaches
• Able to apply critical thinking
• Decisions Making

Communication

• Own communication on projects/client assigned: pro-actively inform project stakeholders about status of work, including development changes, scheduling, and quality goals.

Note: Applicants should be flexible working in shifts What you need to have: Knowledge & Skills:

• Domain & Tools:

• Excellent understanding/experience of Wealth (DB/DC) domain & Admin/Trustee Reporting
• Experienced on wealth platforms - CalcStudio, MPM, OneView

• Detailed understanding of Implementation life cycles:

• Analysis:

• Basic business analysis skills - Requirements Analysis and Design Definition, Solution Evaluation
• Testing:

• Breakpoint analysis of medium to high complexity requirements to create a detailed test plan and corresponding user stories.
• Expert in Database, Web, Letters & Calc Testing - break pointing of requirements, user stories setup, Checker Configuration, Manual calculations.
• Adept at Verification and Validation activities to ensure software under test is bug free, meets requirements and is usable.
• Configuration:

• Proficient in Calculator, Forms & Letters, Web Configuration.
• Deliver high quality Config solutions that enable valued business outcomes. The purpose of this job is to provide implementation, ongoing, and renewal operational support to internal and external parties by serving as a system subject matter expert (SME).
• Expectations include implementing business requirements and client needs to develop technically sound and efficient solutions.?
• Analyse requirements, solution design and implementation approach.
• Perform solution analysis to ensure that solution meets the needs of the requirements. Manage the provision of information to establish the agreed data integration platform, liaising with the Business Analyst and external stakeholders where required.
• Support test team activities including triage and bug fix.
• Contribute to the development of new artifacts for re-use and to improve efficiency.
• Provide learnings back to Team and to contribute to continuous improvement.
• Participate in training and mentoring of team members.
• Identify opportunities to uplift value from existing solutions.
• Delivery of work with quality with acceptable standards.

• Project / Task Management:

• Good understanding of Agile and Scrum methodologies
• Expert in using JIRA for day-to-day task management
• Should be able to maintain the traceability across the project lifecycle.
• Should have the ability to collate and analyze project metrics.
• Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines.
• Work with Internal stakeholders and external clients in eliciting business requirements.

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver
• High attention to detail
• Good relationship skills, Proven ability to work on own initiative as well as in a team
• Ability to multi-task and prioritize time effectively

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer?s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of (NYSE: MMC), the world?s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including , and , Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit . Follow Mercer on and . Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one ?anchor day? per week on which their full team will be together in person. Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one ?anchor day? per week on which their full team will be together in person.

Marsh McLennan