Job Description

:We have an opportunity to impact your career and provide an adventure where you can push the limits of what\'s possible.As a Lead Software Engineer at JPMorgan Chase within GCP, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a technical team lead for our UAT Support Team, you will ensure the operational stability, availability, and performance of our application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve service interruptions for all internally and externally developed systems, leading to a seamless user experience.Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm
• Supports the day-to-day maintenance of the firm\'s systems to ensure operational stability and availability
• Assist in the monitoring of environments for anomalies and address issues utilizing standard observability tools
• Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
• Analyze complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience supporting applications in complex environments
• Advanced in one or more programming language(s)
• Proficiency in one or more general purpose programming (Java, Python, .Net, C++, etc.)
• Proficiency in automation and continuous delivery methods
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• In-depth knowledge of the financial services industry and their IT systems
• Understanding of risk controls and compliance to departmental and company-wide standards
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Ability to identify process improvements, provide a plan forward and execute with team

Preferred qualifications, capabilities, and skills

• Proficiency in SNOW, Jira and Confluence
• Experience with Cassandra, Kafka, AWS Aurora/Postgres or other AWS database
• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals
• Splunk and Scripting - (Automation - using Python, Shell)

About Us: J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world\'s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as mental health or physical disability needs. Visit our for more information about requesting an accommodation.About the Team: Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We\'re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

JPMorgan Chase