Job Description

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Job Title: Lead - Site Reliability Engineering


Our Site Reliability Engineering group within Green Meadows-FCAT combines Operations Excellence with the DevOps experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability.

The Purpose of This Role


The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in critical production support maintaining FBSI systems and systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE who has helped teams scale through production insights, on-call support, operational automation, developer guidance, real-time metrics & DC-DR or vice-versa switch over.

The Value You Deliver

• Passion for technology and the financial domain with demonstrated ability to learn quickly
• Building quality solutions that align with the technology blueprint and best practices to solve business problems by driving design, development and ongoing support.
• Work with our global team and provide technical direction in building solutions.
• Actively participating in knowledge sharing sessions, code and design reviews etc.

The Skills that are Key to this role

Technical / Behavioral

• You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
• You have extensive experiences in Change, Incident, Problem Management & on-call support
• You have extensive knowledge on observability tools (Preferable - DataDog), Grafana & Prometheus
• You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
• You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledge's in cloud infrastructure
• You have experience in Microservices Architecture like API Gateway or APIGEE
• You have the ability to triage, execute root cause analysis and be decisive under pressure
• You have strong communication skills with the ability to clearly and concisely put forth concepts and ideas.
• You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships

The Skills that are Good To Have for this role

• You are able to do automation using Shell or Python
• You have exposure to CFM/IaaC like Ansible & Terraform
• You know on CI/CD tool like Jenkins
• You know Kafka/MQ administration skill-set
• You are familiar with Redis on AWS would be a plus
• You have exposure to database administration (especially on NoSQL like Mongo or Maria-DB or CrDB)
• You have exposure to document creation for knowledge & process will be an added advantage
• You have the ability to drive the install calls like Monthly, rehydration/Upgradation & DC/DR switch

How Your Work Impacts the Organization


At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want-- from the 23 million people investing their life savings, to the 20,000 businesses managing their employee benefits programs, to the10,000 advisors and institutions needing innovative technology solutions to invest their clients' money. To do this well, as a privately held company, we place a high degree of value in nurturing a work environment that attracts the best talent and reflects our commitment to being an employer of choice.


Underneath this stable and trusted brand is one of the most interesting innovation practices you never heard of - The Fidelity Center of Applied Technology ('FCAT"). FCAT is a centralized function whose mandate is to catalyze innovation across the firm. Our FCAT teams prototype and pilot new businesses and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry. These teams focus on exploring big industry game-changing technologies such as crypto currencies, artificial intelligence, virtual/augmented reality & cloud computing. Additionally, FCAT's world class research team identifies trends and works with partners across the innovation ecosystem to "bring the outside in." We collaborate with MIT, Harvard, Stanford and other academic institutions, and partner with Accelerators, Start Ups and other industry leaders to drive new ideas and innovation practices across the firm.

The Expertise We're Looking For

• B.E. or above in Computer Science or related field
• Minimum of 6+ years in DevOps or SRE kind of role
• Knowledge of financial services and brokerage operations technology systems preferred
• AWS,CKA certifications preferred

Location : Bangalore

Shift timings : 11:00 am - 8:00 pm

Certifications:
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At Fidelity, building a better financial future-- for everyone-- is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.


Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.


Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information