Job Description

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Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.

Job Summary

As a Lead Site Reliability Engineer at JPMorgan Chase within JPMC Advanced Data Ecosystem (JADE) team on production support in cloud, where you\'ll be working with big data and cloud engineers to build the platform, pipeline, and monitoring systems to ensure the application landscape is designed to take most advantage of JPMC\'s global cloud solution.

Job responsibilities

• Leads failure analysis / root cause analysis when required in a global SRE team and ensure the highest level of SLA through operational excellence
• Leads the design and development of SRE-related product technology roadmap, and transition to operations
• Provides support to develop & improve the quality of technical engineering documentation and support to drive the maturity of the software development lifecycle
• Performs deployment, administration, management, configuration, testing, and integration tasks related to the big data platforms in cloud environment
• Supports management of relationships with technology vendors
• Responsible for coaching and mentoring less experienced team members.
• Participates in 24x7 SRE on-call rotations and escalation workflows.

Required qualifications, capabilities, and skills

• 10+ years of applied experience with Bachelor\'s degree in Computer Science, Information Technology, or equivalent technical field
• Deep understanding of SRE philosophy, technologies, platforms and tools, SLA management, incident resolution, and automation
• Hands on experience on AWS, Azure or GCP, managing operations of large-scale internet-centric production environments for application or infrastructure services
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills
• Experience in site reliability engineering in one of the following languages: Python, Java, shell scripting, PowerShell or GO
• Hand-on experience with big data technologies(Hadoop, Spark, Airflow etc), Snowflake, Databricks and cloud-based technologies and tools especially in deployment, monitoring and operations, such as Data Dog, Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Preferred qualifications, capabilities, and skills

• AWS, Terraform, Kubernetes, Snowflake, Databricks certification is highly desirable
• Deep knowledge of Internet protocols and web services technologies such as HTTP, DNS, TCP/UDP, JSON and REST
• Good understanding of networking protocols and cybersecurity, Load Balancing best practices in cloud environment

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world\'s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants\' and employees\' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team:

The Chief Technology Office oversees enabling components inclusive of the top quality engineering and architecture tools and practices, key program management and processes as well as the technology workforce strategy required to make us a leading technology company for our customers, clients and colleagues around the world.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

JPMorgan Chase