Lead Management Call Centre Manager Pune

Year    Pune, Maharashtra, India
Talent Leads HR Solutions
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Job Description


  • Call Centre Management
Responsible for Managing Entire Lead Management Call Centre Operations and call centre manpower productivity.Effectively managing and implementation of new Initiatives at Call Centre.Driving various campaigns at Call centre level and responsible for Day to day Call centre Activities. * Campaign management - running various campaign Inbound and Outbound to maximise lead generation & conversion.
  • Responsible for new initiatives and coordination with IT team for new projects
  • Responsible for quality Lead Generation and conversion.
  • Call Centre Operation.
  • Agent Productivity & Performance Evaluation
  • Quality Lead Generation as per set Targets
  • CC SLA Monitoring & Compliance
  • Campaign management

Talent Leads HR Solutions

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Job Detail

  • Job Id
    JD3429609
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pune, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year
 
 
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