Job Description

: Description: The companyislookingfordynamicpersontoleadthe insidesalesteam manage rs .Thecandidateshouldhaveastrongorientationindigital,metricdrivenandanalyticalapproachandbeableto mentor, groom and manageahighperformingteam. He/shewillberesponsible for designingprocesses, improvingkeyconversionmatriceson lead conversion , client acquisition and introducingthebestindustrypracticestoenablehis/herteam. He/She will directlyinteractwith MSMEstosharpenunderstandingoftheirrequirements& buyingbehavior,enrichingclientprofilesfortargetedselling(onboarding) andleadbyexample . Interactionwithdistributors,buildingrelationships,understandingand keepingabreastofmarket dynamics and effectivefeedbackloopareimportantaspects . Roles&Responsibilities : . Deployindustrybasedbestpracticesonimprovingeffectivenessandefficiencyofthe insidesalesteam . Workcloselywithmarketingteamforactivationactivitiesandleadgeneration . Responsiblefor c ustomeracquisition(RegistrationandOnboarding) and ove rall customeracquisitioncostt arget s . Sale s targetsfornewon-boardedcustomers . Mentor,groomandleadahighperformingteam . Workhand-in-handwithcustomersuccessteamforsmoothtransitionofclientsfor repeatsaleswithminimaldropouts. . Assistcustomer s throughtheircreditapplicationjourney . Understand,categoriesandanalyzereasonsfornon-conversion and leadgeneration to conversionratiosand beresponsiblefordesigningandmaintainingrelatedmetrics . Providestructuredandspecificfeedbacktocategory and productteam sforprioritizing categoryexpansionandproductdevelopment QUALIFICATIONS&COMPETENCEREQUIRED: . Engineer +MBAfrompremierinstitute . -mandate . 8 + y earsof managing Insidesales teamand experien ceinB2Bsegment . Experienceinleadingandmanagingteams . Strong c ommunication& i nterpersonalskills . Self-starteranddriven . Strongdata-baseddecision-makingapproach . LanguageSkills: fluentinEnglish. Requirements: Candidate should be open to travel for business requirements

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