Job Description

Role Proficiency: Act creatively to develop applications by selecting appropriate technical options optimizing application development maintenance and performance by employing design patterns and reusing proven solutions. Account for others\' developmental activities; assisting Project Manager in day to day project execution.

Outcomes:

• Interpret the application feature and component designs to develop the same in accordance with specifications.

• Code debug test document and communicate product component and feature development stages.

• Validate results with user representatives integrating and commissions the overall solution.

• Select and create appropriate technical options for development such as reusing improving or reconfiguration of existing components while creating own solutions for new contexts

• Optimises efficiency cost and quality.

• Influence and improve customer satisfaction

• Influence and improve employee engagement within the project teams

• Set FAST goals for self/team; provide feedback to FAST goals of team members
  

Measures of Outcomes:

• Adherence to engineering process and standards (coding standards)

• Adherence to project schedule / timelines

• Number of technical issues uncovered during the execution of the project

• Number of defects in the code

• Number of defects post delivery

• Number of non compliance issues

• Percent of voluntary attrition

• On time completion of mandatory compliance trainings
  

Outputs Expected: Code:

• Code as per the design
  

• Define coding standards
  templates and checklists
  

• Review code - for team and peers

Documentation:

• Create/review templates
  checklists
  guidelines
  standards for design/process/development
  

• Create/review deliverable documents. Design documentation
  requirements
  test cases and results

Configure:

• Define and govern configuration management plan
  

• Ensure compliance from the team

Test:

• Review/Create unit test cases
  scenarios and execution
  

• Review test plan created by testing team
  

• Provide clarifications to the testing team

Domain relevance:

• Advise software developers on design and development of features and components with deeper understanding of the business problem being addressed for the client
  

• Learn more about the customer domain and identify opportunities to provide value addition to customers
  

• Complete relevant domain certifications

Manage Project:

• Support Project Manager with inputs for the projects
  

• Manage delivery of modules
  

• Manage complex user stories

Manage Defects:

• Perform defect RCA and mitigation
  

• Identify defect trends and take proactive measures to improve quality

Estimate:

• Create and provide input for effort and size estimation and plan resources for projects

Manage knowledge:

• Consume and contribute to project related documents
  share point
  libraries and client universities
  

• Review the reusable documents created by the team

Release:

• Execute and monitor release process

Design:

• Contribute to creation of design (HLD
  LLD
  SAD)/architecture for applications
  features business components and data models

Interface with Customer:

• Clarify requirements and provide guidance to Development Team
  

• Present design options to customers
  

• Conduct product demos
  

• Work closely with customer architects for finalizing design

Manage Team:

• Set FAST goals and provide feedback
  

• Understand aspirations of the team members and provide guidance
  opportunities
  etc
  

• Ensure team members are upskilled
  

• Ensure team is engaged in project
  

• Proactively identify attrition risks and work with BSE on retention measures

Certifications:

• Obtain relevant domain and technology certifications
  

Skill Examples:

• Explain and communicate the design / development to the customer

• Perform and evaluate test results against product specifications

• Break down complex problems into logical components

• Develop user interfaces business software components

• Use data models

• Estimate time and effort resources required for developing / debugging features / components

• Perform and evaluate test in the customer or target environments

• Make quick decisions on technical/project related challenges

• Manage a team mentor and handle people related issues in team

• Have the ability to maintain high motivation levels and positive dynamics within the team.

• Interface with other teams designers and other parallel practices

• Set goals for self and team. Provide feedback for team members

• Create and articulate impactful technical presentations

• Follow high level of business etiquette in emails and other business communication

• Drive conference calls with customers and answer customer questions

• Proactively ask for and offer help

• Ability to work under pressure determine dependencies risks facilitate planning handling multiple tasks.

• Build confidence with customers by meeting the deliverables timely with a quality product.

• Estimate time and effort of resources required for developing / debugging features / components
  

Knowledge Examples:

• Appropriate software programs / modules
  
  • Functional & technical designing
  • Programming languages - proficient in multiple skill clusters
  • DBMS
  • Operating Systems and software platforms
  • Software Development Life Cycle
  • Agile - Scrum or Kanban Methods
  • Integrated development environment (IDE)
  • Rapid application development (RAD)
  • Modelling technology and languages
  • Interface definition languages (IDL)
  • Broad knowledge of customer domain and deep knowledge of sub domain where problem is solved
    
  
  Additional Comments: 8 years exp lead Production support engineer. 24/7 support exposure Shell scripting Unix knowledge Online / Batch monitoring Dashboard creation and monitoring Incident management Change Management ITIL certification is added advantage Good communication skill Cloud knowledge is added advantage