About ProvidenceProvidence, one of the USs largest not-for-profit healthcare systems, is committed to high quality, compassionate healthcare for all. Driven by the belief that health is a human right and the vision, Health for a better world, Providence and its 121,000 caregivers strive to provide everyone access to affordable quality care and services.Providence has a network of 51 hospitals, 1,000+ care clinics, senior services, supportive housing, and other health and educational services in the US.Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2.0. The India center will have focused efforts around healthcare technology and innovation, and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences, caregiver efficiency, and running the business of Providence at scale.

Why Us?

• Best In-class Benefits
• Inclusive Leadership
• Reimagining Healthcare
• Competitive Pay
• Supportive Reporting Relation

How is this team contributing to the vision of Providence?
We, at Enterprise Services, the healthcare consulting and services arm of Providence India, help build technology solutions that modernize and simplify each step of the healthcare delivery process. And we do that by putting the patient and the provider at the center of everything we do. Using the most promising and practical ideas, combined with the experience and expertise from people from the healthcare industry, we are creating experiences that work for care facilities, their patients and move us ahead on our mission of Health for a better world .

What will you be responsible for?

• Be part of Identity and Access Management (IAM) Operations team. Participate and advance the IAM Operations capability operating out of India.
• Ensure that security policies related to identity and access are consistently applied and enforced.
• Manage the entire lifecycle of user identities, from onboarding to offboarding, ensuring timely provisioning and de-provisioning.
• Grant and revoke access rights based on job roles, responsibilities, and personnel changes.
• Improve IAM solutions for better threat protection, operating efficiency, and user experience.
• Collaborate with other IT teams to integrate IAM solutions with other systems and applications.
• Conduct regular audits to identify and address security vulnerabilities, ensure adherence to industry regulations and internal policies.
• Identify and mitigate risks associated with IAM, and implement measures to enhance overall security.
• Respond to security incidents related to identity and access, investigate breaches, and implement corrective actions.
• Stay updated on current IAM threats and industry solutions.

What would your day look like?

• Oversee and enforce policies related to user identity and access, ensuring compliance with security standards and regulations.
• Create identity, role, persona, and access policies. Grant and revoke access rights. Modify role and persona.
• Troubleshoot, identify, and resolve technical identity and access related issues.
• Monitor service request / ticket queues or shared mailboxes for IAM requests, either provide a resolution or escalate to the Engineering queues as appropriate.
• Create and maintain documentation of IAM processes and activities, and generate reports for management and audit purposes.
• Collaborate with application and business unit teams to define and configure roles and personas for Role Based Access Control (RBAC).
• Collaborate with cross-functional teams on IAM solution related matters, esp. to identify, investigate, and remediate security vulnerabilities and mitigate risks.
• Perform security readiness audits and support internal and external security auditing on IAM solutions. Report on solution security status.
• Identify major IAM solution deficiencies and define/craft pragmatic approaches on how to remediate them at scale.
• Evangelize and promote IT Security culture across the organization.

Who are we looking for?

• 4-year University (Bachelors) degree in Computer Science, Information Technology, or STEM fields, or equivalent experience.
• 7+ years of Information Systems experience, 4+ years of hands-on IAM operations experience in Cloud and Hybrid environments.
• Strong knowledge of user identity lifecycle management, access controls, authentication mechanisms, request-authorization frameworks, and general IT security policies.
• Hands on experience and knowledge of Microsoft Entra ID (Azure AD) for user self-remediation.
• Hands on experience and knowledge of Identity Governance and Administration (IGA) and Privileged Access Management (PAM) tools (Saviynt - preferred, SailPoint, CyberArk, BeyondTrust, etc.).
• Preferred familiarity with ITIL & DevOps.
• Preferred experience with scripting or programming (shell scripting, PowerShell, Python, etc.) and databases (MySQL, etc.)
• Ability to perform work independently with a high degree of initiative and problem-solving skills.
• Strong analytical abilities, attention to detail, and high commitment to quality.
• Proficient in writing/creation of formal documentation such as reports, presentations, and SOPs.

Providences vision to create Health for a Better World aids us to provide a fair and equitable workplace for all in our employment, whether temporary, part-time or full time, and to promote individuality and diversity of thought and background, and acknowledge its role in the organizations success. This makes us committed towards equal employment opportunities, regardless of race, religion or belief, color, ancestry, disability, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law. In furtherance to our mission in building a more inclusive and equitable environment, we shall, from time to time, undertake programs to assist, uplift and empower underrepresented groups including but not limited to Women, PWD (Persons with Disabilities), LGTBQ+ (Lesbian, Gay, Transgender, Bisexual or Queer), Veterans and others. We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct.Contact our Integrity hotline also, read our Code of Conduct.