Job Description

:Role Proficiency:Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables; accounts for others developmental activitiesOutcomes: * Handle order management in order to manage purchase requests from client

• Monitor inventory item utilization to ensure sustained supply
• Optimise efficiency and quality of task deliverables by giving process improvement suggestions to client
• Identify the problem statement based on user feedback on a particular task improve the handling method
• Ensure enhanced utilization and upkeep of Lab assets.
• Ensure 100% Compliance on HVI Lab Network Security Lab CW
• Enable planning ordering and tracking of Lab Assets; support logistics from a customs perspective
• Define the Lab user authorizations
• Provide suggestions on process or method that can be implemented based on user requirements.
• Proactively identify client requirement implementation based on company policy without any violations
• Mentor team members to effectively perform in their roles
• Set FAST Goals and provide feedback of FAST goals to mentees

Measures of Outcomes: * Adherence to lab process and standards

• Adherence to schedule and timelines
• Adhere to SLAs
• Reduction of reoccurrence of handling errors as per SLA
• Defined productivity standards for lab process
• Completion of all mandatory training requirements

Outputs Expected:Manage: * Manage task deliverables with quality and targeting completion timeframe.Compliance : * Support information governance activities and audit preparations.

• Ensure compliance to 6S process.

Configure: * Set up basic lab set of host and networkDocument: * Create documentation for own work as well as perform peer review of documentation of others\' workInventory Management: * Design and implement lab/inventory tracking system to optimize Lab inventory control procedures.

• Examine the levels of supplies and material availability to determine shortages.
• Analyse different suppliers to obtain the best cost-effective deals when and where applicable

Safety: * Work with security and safety team for defining the lab Safety and security standardsManage knowledge: * Consume and contribute to lab related documentsshare point and client universities.Status Reporting: * Report status of tasks assigned

• Compliance with lab related reporting standards and process

Mentoring: * Mentor Associate III - Lab ManagementAssociate II - Lab Management and Associate I - Lab Management on the team * Set FAST goals and provide feedback to FAST goals of menteesSkill Examples: * Explain and communicate to the customers

• Estimate time effort and resources required for task deliverables
• Perform tasks in the customer or target lab environments
• Work in a team environment
• Good written and verbal communication abilities
• Proactively ask for and offer help
• Strong planning organizing and time management skills
• Thorough understanding of the domain with work experience in Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management.

Knowledge Examples:

• Proficient in at least one Inventory management tool
• Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners
• Knowledge of stock accounting program Microsoft Excel PowerPoint.
• Knowledgeable on customs clearance

Additional Comments:Below is JD: Candidate should have 6+ yrs. of experience. Experience in handling Hardware lab equipments, configuration, and maintenance. Platform/Board rework/repair/BIOS flashing & recovery. Setting up the lab network/tools and apps for windows and Linux installations along with maintenance activities Enforce procedures in the lab while using equipments/follow guidelines. Basis understanding of OS/Linux and Windows understanding or scale up on technical scripting. Good communication /analytical skills and ownership for lab activitiesSkills:IT System lab,Networking,Laptop Set upAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the worlds best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact touching billions of lives in the process.

UST