Job Description

:Role Proficiency:Independently handle Lab Management. Acts creatively to optimise process efficiency and improve quality of deliverables; accounts for others developmental activitiesOutcomes: * Handle order management in order to manage purchase requests from client

• Monitor inventory item utilization to ensure sustained supply
• Optimise efficiency and quality of task deliverables by giving process improvement suggestions to client
• Identify the problem statement based on user feedback on a particular task improve the handling method
• Ensure enhanced utilization and upkeep of Lab assets.
• Ensure 100% Compliance on HVI Lab Network Security Lab CW
• Enable planning ordering and tracking of Lab Assets; support logistics from a customs perspective
• Define the Lab user authorizations
• Provide suggestions on process or method that can be implemented based on user requirements.
• Proactively identify client requirement implementation based on company policy without any violations
• Mentor team members to effectively perform in their roles
• Set FAST Goals and provide feedback of FAST goals to mentees

Measures of Outcomes: * Adherence to lab process and standards

• Adherence to schedule and timelines
• Adhere to SLAs
• Reduction of reoccurrence of handling errors as per SLA
• Defined productivity standards for lab process
• Completion of all mandatory training requirements

Outputs Expected:Manage: * Manage task deliverables with quality and targeting completion timeframe.Compliance : * Support information governance activities and audit preparations.

• Ensure compliance to 6S process.

Configure: * Set up basic lab set of host and networkDocument: * Create documentation for own work as well as perform peer review of documentation of others\' workInventory Management: * Design and implement lab/inventory tracking system to optimize Lab inventory control procedures.

• Examine the levels of supplies and material availability to determine shortages.
• Analyse different suppliers to obtain the best cost-effective deals when and where applicable

Safety: * Work with security and safety team for defining the lab Safety and security standardsManage knowledge: * Consume and contribute to lab related documentsshare point and client universities.Status Reporting: * Report status of tasks assigned

• Compliance with lab related reporting standards and process

Mentoring: * Mentor Associate III - Lab ManagementAssociate II - Lab Management and Associate I - Lab Management on the team * Set FAST goals and provide feedback to FAST goals of menteesSkill Examples: * Explain and communicate to the customers

• Estimate time effort and resources required for task deliverables
• Perform tasks in the customer or target lab environments
• Work in a team environment
• Good written and verbal communication abilities
• Proactively ask for and offer help
• Strong planning organizing and time management skills
• Thorough understanding of the domain with work experience in Inventory Store / Lab handling audits (internal and external) Handling Shipments Surprise Audits ODC Movements Process Documentation and Vendor Management.

Knowledge Examples:

• Proficient in at least one Inventory management tool
• Thorough understanding of hardware including desktop handheld computers Mother Boards and barcode scanners
• Knowledge of stock accounting program Microsoft Excel PowerPoint.
• Knowledgeable on customs clearance

Additional Comments:Below is JD: \xe2\x80\xa2 Candidate should have 6+ yrs. of experience. \xe2\x80\xa2 Experience in handling Hardware lab equipment\xe2\x80\x99s, configuration, and maintenance. \xe2\x80\xa2 Platform/Board rework/repair/BIOS flashing & recovery. \xe2\x80\xa2 Setting up the lab network/tools and apps for windows and Linux installations along with maintenance activities \xe2\x80\xa2 Enforce procedures in the lab while using equipment\xe2\x80\x99s/follow guidelines. \xe2\x80\xa2 Basis understanding of OS/Linux and Windows understanding or scale up on technical scripting. \xe2\x80\xa2 Good communication /analytical skills and ownership for lab activitiesSkills:IT System lab,Networking,Laptop Set upAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world\xe2\x80\x99s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients\xe2\x80\x99 organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact\xe2\x80\x94touching billions of lives in the process.

UST