Job Description

:Role Proficiency:Under the supervision of a Senior Lead analyze and develop applications in assigned area of responsibility on ERP/CRM systems and design solutions.Outcomes: * Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models

• Learn technology business/system domain and as recommended by the project/account
• Contribute to ERP/CRM Practice related activities like (but not limited to) assembling content for case studies contributing to reusability coordinating internal seminars and conduct knowledge sharing sessions organizing sessions during and participating in hackathons etc.
• Identify the problem patterns and improve the technical design of the application/system
• Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
• Independently analyze design develop and test functionalities
• Develop technical documents such as Functional Design Specifications Deployment documentation
• Perform design document reviews peer code reviews and suggest code improvements
• A single point of contact for the build and deployment issues and resolving on time
• Responsible for code/configuration changes to production environment to resolve any issues post production move
• Independently manage client environments/perform installation related activities
• Perform root cause analysis technical troubleshooting architecture resolve performance issues
• Mentor juniors for client discussions and day to day activities and basic administrative tasks
• Perform other duties as assigned or requested.
• Influence and improve customer satisfaction through things like (but not limited to) offering suggestions for code refactoring and for small improvements in business processes. complete sprint deliverables ahead of schedule; helping client architects and product owners by way of design suggestions and/or explaining functionality to business stakeholders etc\xe2\x80\xa6
• Self-learning and implement new features released in ERP/CRM wherever possible.
• Set goals in NorthStar and timely measure the progress and update accordingly.

Measures of Outcomes: * Number of applicable technical/domain certifications completed

• Adherence to process and standards (coding standards)
• Number of mandatory training (Industry/Technology specific trainings UST mandatory trainings) completed
• Quick turnaround of production bugs
• Adherence to schedule / timelines
• Number of mid-size requirements solutioned and implemented
• Number of issues resolved
• Number of innovative industry/technology specific ideas submitted
• Number of positive feedback received from client (client appreciation emails)
• Number of suggestions/implementation of new features/standards/framework for client.
• Resource utilization throughout the year

Outputs Expected:Requirement: * Understand the requirements/user storiesEstimate: * Estimate timeeffort
resource dependence for one\'s own work and for others\' work
including for modules. Follow scrum ceremonies. * Participate in preparing RFPs and estimations in ERP/CRM PracticeDesign: * Understand the design/LLD and link it to requirements/user storiesConfiguration and Coding: * Adhere to coding standards and follow ERP/CRM best practices. Develop code independently.

• Review code done by peer and team.

Test: * Create and conduct unit testing.

• Test class coverage above 95%.

Manage Defects: * Perform defect RCA and mitigation

• Identify defect trends and take proactive measures to improve quality

Client Interaction: * Effectively interact with customers and articulate their inputsManage Project: * Manage delivery of modules and/or manage user storiesDocumentation: * Create/review templateschecklists
guidelines
standards for design/process/development * Create/review deliverable documents. Design documentationrequirements
t test cases and results * Document one\xe2\x80\x99s own workStatus Reporting: * Report status of tasks assigned

• Comply with project related reporting standard and process

Manage knowledge: * Contribute project related documentsshare point
libraries
client universities * Review the reusable documents created by the teamRelease: * Follow and monitor release processCustomer interaction: * Clarify requirements and provide guidance to development team

• Present design options to customers
• Implementation reviews with stakeholders.

Domain relevance: * Develop feature / component with good understanding of the business problem being addressed for the clientRecruitment and Onboarding: * Part of technical screening team for recruiting candidates for A2/A3 Band.

• People management skills \xe2\x80\x93 manage onboard new team members

guide reportees and provide timely feedback.Manage/Mentoring Team: * Mentor junior developers in the team

• Set goals and provide feedback

Skill Examples: * Explain and communicate the design / development to the customer

• Perform and evaluate test results against product specifications
• Break down complex problems into logical components
• Manage and guarantee high levels of cohesion and quality
• Estimate effort time required for own work
• Perform and evaluate test in the customer or target environment
• Make quick decisions on technical/project related challenges
• Team player capabilities and can manage a team mentor and handle people related issues with the team
• Maintain high motivation levels and positive dynamics in the team.
• Set goals for self and team. Provide feedback for team members
• Create and articulate impactful technical presentations
• Follow high level of business etiquette in emails and other business communication
• Drive conference calls with customers and answer customer questions
• Proactively ask for and help
• Ability to work under pressure determine dependencies risks facilitate planning and handle multiple tasks.
• Build confidence with customers by meeting the deliverables in time with quality.
• Estimate effort time and resources required for developing / debugging features / components
• Strong analytical and problem-solving abilities
• Ability to advise on best practices and approaches to the team and the client
• Ability to prepare test data and steps for unit integration and production testing as per project needs.
• Strong and effective written and verbal communication skills.

Knowledge Examples:

• Functional and technical designing on various ERP and CRM cloud platform features and automations.
• Thorough knowledge of coding best practices and understanding the limitations of coding.
• Experience using data loader tools.
• Experience with production deployment and solving deployment errors.
• Knowledge of Agile Methods - Scrum and Kanban
• Knowledge in integrating ERP/CRM with external systems using SOAP API REST API etc.

Additional Comments:Requirements \xe2\x80\xa2 6+ years\xe2\x80\x99 experience working in Integration platform. \xe2\x80\xa2 Strong coding command on Mule 3 or 4 Implementation & Java development. \xe2\x80\xa2 Experienced in J2EE, Java Servlets, JMS, EJB, Design Patterns, Web services and building integration projects using Mule-ESB, Mule API and Mule Cloud Hub \xe2\x80\xa2 Experience with at least one of the leading enterprise databases (Oracle, DB2, MS SQL) \xe2\x80\xa2 Experience with some web service core standards like UDDI, WS-*, HTTP, WSDL, SOAP, REST \xe2\x80\xa2 Solid programming skills and experience troubleshooting Mule ESB, including working with debuggers, flow analysers and configuration tools. \xe2\x80\xa2 Experience working with RAML using Mule soft. RAML specifications/build experience \xe2\x80\xa2 Experience with Mule Soft MMC and Enterprise release capabilities is a plus \xe2\x80\xa2 Services, XSLT, CXF, Spring Framework, etc. in order to deliver solutions. \xe2\x80\xa2 Strong knowledge of EAI/SOA best practices, development methodologies & standards \xe2\x80\xa2 Experience in migration from Mule 3 to Mule 4 is a plus. \xe2\x80\xa2 Has a good practical understanding of technology and its application. \xe2\x80\xa2 Good grasp of technology and tools used for development. \xe2\x80\xa2 Experience in working as an individual contributor with minimal support from team. Should have had direct interactions with Client during previous work engagements. \xe2\x80\xa2 Fair amount of Healthcare domain expertise and Good understating of EDI gained through working on the application or certification programs. \xe2\x80\xa2 Provide status updates and reporting metrics to the engagement leadership and be accountable for on-time and on-budget delivery \xe2\x80\xa2 Flexible to accommodate daily client scrum calls during overlapping hours until 9PM IST. \xe2\x80\xa2 Should attend offshore, onsite and client meetings as per the requirements. \xe2\x80\xa2 Should practice and exhibit UST\xe2\x80\x99s core values at work: Humility, Humanity, and Integrity As a MuleSoft developer, you will \xe2\x80\xa2 Identify, analyse, and develop interfaces and integration flows using Mule ESB Any point platform including Mule Runtime, Connectors, Design Center and API management \xe2\x80\xa2 Responsible for programming and software development using various programming languages and related tools and frameworks, reviewing code written by other programmers, requirement gathering, bug fixing, testing, documenting and implementation. \xe2\x80\xa2 Explain complex technical issues to project managers, developers, and architects in an easy-to[1]understand manner and recommend clearly thought-out solutions. \xe2\x80\xa2 Deep understanding of Synchronous / Asynchronous communication patterns and Problem-solving abilities w.r.t. Message Sequencing, Correlation, QueuingSkills:Mule,Java,J2EeAbout Company:UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world\xe2\x80\x99s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients\xe2\x80\x99 organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact\xe2\x80\x94touching billions of lives in the process.

UST