Job Description

Job Summary The role holder is responsible for both leading the team of HRBAs in CCIB Global Business segment by working closely with Global HoHR and Global HRBPs to ensure consistent levels of services are being provided across these segments through the Agile team of HRBAs as well as be functionally responsible for deliverables in the tagged segment like a HRBA. The role holder will be partnering with HoHR in the segment to join the periodic QPR to prioritise the next 90days work planned against the people strategy, to deploy resources to the most valuable initiatives as per the people priorities of the functional segments and to reflect on the work performed in the previous quarter and the impact it has made to the scorecard and strategy. The role holder will be allocating the right set of resources in consultation with the Head HRBA for the requested services, managing performance of colleagues ensuring consistent delivery by being a people coach to the team. The role holder will need to manage people processes, ensuring levels of capabilities and performance are aligned with current and future business requirements. Responsibilities Strategy Drive and enable sustainable HR Business Advisory service through partnering with Global HoHR and Global HRBPs on the delivery of services across the business/function/country segments. Support the Global HRBP(s) to deliver the People Plan for the individual portfolio assigned as well as for overall segments through the team Execute key HR projects and initiatives aligned to the strategic priorities of Global Business Segments as per the project plan Workforce planning ensuring adequate capacity planning across the segment and facilitate flexible deployment of team members to support/act as back up for colleagues when capacity allows and help manage demand fluctuations to workforce for the overall HRBA function Ensure consistent delivery of service by team through building HR and client portfolio knowledge Business Coordinate ad hoc projects and deliverables related to the People Plan, interacting with Business Leaders / People Leaders for implementation of agreed actions Track delivery of people objectives against the relevant business/country scorecard Drive global performance and measurement requirements to support business deliverables Develop and maintain strong relationships with key stakeholders, protecting and enhancing the Group\'s reputation and image and developing the HR brand. Processes Support key HR processes such as YER, People Forums, OD reviews and restructuring activities Prepare and analyse HR dashboards to proactively highlight and mitigate areas of concern as well as identify focus areas such as attrition, headcount and productivity Ensure timely and periodic submission of people-related MI along with insights, to key forums Engage with, coach, develop and support HRBAs in deploying people initiatives and people processes to help drive the people agenda Ensure effective management of operational risks within the role remit and compliance with applicable internal policies, and external laws and regulation. People & Talent Collate and prepare data and insights that enable HRBPs to facilitate meaningful discussions at Talent Reviews with Global Business Segment MTs/Business leaders Plan and manage the annual HR calendar of events (e.g. YER, IOP, succession planning, key HR projects) for the segment Work with HRBPs, COO office, BPMs and Finance as required in relation to headcount and budget information and forecasting Lead by example, building the appropriate culture and values, using effective leadership, coaching and engagement Set appropriate tone and expectations for the team and work in collaboration with relevant stakeholders, including HR CoEs, risk and control partners Recruit, engage and retain high quality people Develop and embed a high performance culture with specific focus on capability, effectiveness and productivity Coach and develop team to ensure a high quality talent pipeline is available Set and monitor objectives for direct reports and provide feedback and reward in line with their performance against those responsibilities and objectives Risk Management Understand the risk and control environment in HR\'s area of responsibility, driving rectification, as required Understand and help manage the people-related risk profile of HRBAs including operational and reputational risk, to Group Standards. Support the effective implementation of the Risk Management framework within the role remit. Ensure effective processes are in place to identify, manage, monitor and report risk. Support HRBPs in coordinating major thematic risk & control responses within Global business segment/Regional as part of the global process Governance Embed the Group\'s values and code of conduct, as it relates to the role remit, to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture. Regulatory & Business Conduct Display exemplary conduct and live by the . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Internal Global HR Heads / Global HRBPs Other HR Specialist Teams (Performance, Reward and Benefits (PRB), Resourcing, Employee Relations, Learning, Service Management etc.) Other Responsibilities Embed Here for good and Group\'s brand and values in HRBA Function. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures Multiple functions (double hats) Qualifications Training, licenses, memberships and certifications Needs to have HRBA/HRBP prior experience (Preferred) Likely to have an academic degree from a recognised institution professional or further qualification in business management / Human Resources or othe relevant discipline is a bonus Commercial awareness & sharp business acumen Ability to create a people plan with success measures. Understanding of the various HR products and how to implement products within a country (e.g. engagement, performance management). Knowledge of the latest HR trends, best practices and how to successfully apply them. Uses knowledge, communication and relationship skills to positively influence key business decisions and create cross-team collaboration. Forms effective relationships with key Stakeholders across the matrix. Ability to stand up for what is right, in the face of adversity. Excellent communication: clear oral and written skills effective questioning and active listening. Advanced facilitation skills at an individual and team levels. Significant coaching at an individual and leadership levels. Ability to lead and engage a high performing team as well as performance manage. Commercially, culturally and diversity aware, with high sensitivity to the social, economical and political environment. Personal authority with proven ability to establish relationships and exert influence at senior levels within an organisation ROLE SPECIFIC TECHNICAL Skills And Competencies and Proficiency Levels Human Resources Consulting Influencing Through Expertise Business Intelligence Talent Management Planning: Tactical, Strategic Effective Communications Performance Management Organizational Change Management HR Legal and Regulatory Environment Employee Relations Human Resources Policies, Strategies and Environment Talent Analytics About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity , together with our brand promise, to be here for good are achieved by how we each live our valued behaviours . When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website

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