Job Description

Key Responsibilities: 1. Integrated Content Development End-to-end responsibility to manage the internal news network to identify communication opportunities proactively. Design, develop and deploy high quality content assets across external channels including social media and editorial media. 2. Media Relations End-to-end responsibility for handling media queries and drafting media responses. Identifying media opportunities (national, trade and regional), drafting press releases, maintaining updated media lists. Responsible for coordinating with PR agencies and driving process compliance and enhancement for continuous improvement in agency deliverables 2. Digital Communication A cutting edge understanding of digital media (website and social media) to identify suitable content opportunities to deliver corporate messages in an engaging and impactful manner. Responsible for coordinating with digital agencies and driving process compliance and enhancements for continuous improvement in agency deliverables 3. Issue Management & Crisis Communication End-to-end responsibility for corporate ORM (tracking, reporting, escalation and response). Engaging with ORM agency and internal stakeholders to ensure suitable assessment and escalation of alerts to enable considered decisions on follow through actions. Engaging with units and business teams on ongoing issues to ensure communication preparedness for issues. 4. ESG/Sustainability Communication Provide content support for ongoing ESG and sustainability communication (content, stories, features and campaigns) 5. Thought Leadership Support the Head of Communications to drive thought leadership for the company through authored media articles, white papers, blogs and case studies as well as participation in relevant external forums. Identifying topics and developing thought leadership content on key focus areas for leadership team members. Support the Head of Communications for leadership speeches and articles 6. Advocacy Support the Head of Communication to design, develop and execute advocacy and media advocacy projects for the Company. 7. Corporate Brand Support the Head of Communication to design, develop and maintain a distinct corporate identity for the company. Periodic review of corporate identity guidelines and corporate communication assets (presentations, AVs, posters, etc.)

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