Job Description

Job description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist:

In this role, you will:

• Act as a Global Subject Matter Expert for email technologies, primarily Microsoft 365 Exchange Online (cloud), Exchange Hybrid (MRS and Edge servers) and Microsoft Exchange 2013/2019 (on premise).
• Ensure that the Exchange email service is running at optimal performance globally.
• Be able to support and lead incident management escalation and crisis calls related to Exchange technical issues impacting the email service globally.
• Help define Exchange product roadmaps and keep other areas of HSBC informed about the Technological infrastructure capabilities available.
• Support new email large scale projects and initiatives aimed at IT optimization & cost reduction, increase user productivity & security, support business growth or meet regulatory requirements.
• Extensive experience of supporting and engineering Exchange Email on premise and Exchange Hybrid environments as part of a large organisation. Experience on migrating large number of mailboxes to M365
• Expert working and operations knowledge of Microsoft Exchange Server 2013/2019 (automation, troubleshooting, high availability / disaster recovery, security management, patching) on large deployments.

Expert working knowledge of:

• Office 365 External Email Encryption.
• M365 Advanced Compliance and Advanced eDiscovery.
• Exchange integration on a multi-forest design at large scale.
• Troubleshooting complex technical issues in Exchange.
• Role Based Access Management (RBAC).

• Writing PowerShell scripts and automating tasks in Exchange.
• A track record of delivering significant change which improves business effectiveness in sustainable ways.
• Proven experience of leading others and creating an environment that supports and inspires people to develop and deliver
• Excellent written and spoken communication skills with experience of successfully influencing others, negotiating effectively, and winning over audiences with compelling and persuasive presentations.
• A successful track record of leading significant and complex business programmes, overcoming challenges to consistently meet/exceed objectives

Requirements

To be successful in this role, you should meet the following requirements:

• Administration and managing Email Domino infrastructure is a must.
• Functionality working and implementation of Binary tree products.
• Implementation and management of Co-existence environment between exchange and domini is a must.
• Experience with EMC SourceOne (Email Compliance Archive) on premise.
• Experience with Voltage SecureMail solution.
• Experience of working with 3rd party suppliers and vendor management knowledge.
• Knowledge of perimeter security devices and methodologies. (Firewalls, email gateways, proxy servers, anti-virus, etc.).
• Working knowledge of coexistence with other email platforms (free busy, mail routing etc.)

You'll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by - HSBC Software Development India