Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Inviting Applications for the role of Lead Consultant - Service Now-BMC-Remedy DeveloperIn this role, you will be the technical owner & manage a team of developers, assign their tasks & provide technical guidance as required.Responsibilities\xc2\xb7 You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.\xc2\xb7 Mentor and lead a team of developers.\xc2\xb7 Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.\xc2\xb7 Reviews design and code per sprint to ensure quality.\xc2\xb7 Creation and customization of complex workflows and custom workflow activities.\xc2\xb7 Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.\xc2\xb7 Contribute and review user stories.\xc2\xb7 Build and maintain technical documentation.\xc2\xb7 Develop a keen understanding of the products we implement and client business.\xc2\xb7 Provide production support and be able to resolve problems under pressure.\xc2\xb7 Assists in project estimation.\xc2\xb7 Participate in regular Knowledge Transfer sessions with ServiceNow Developers\xc2\xb7 Stay current with new and updated capabilities of the ServiceNow Platform\xc2\xb7 Coordinate upgrades to Production and Sub-Production instances\xc2\xb7 Coordinate sub-production testing, evaluation, and regression remediation.\xc2\xb7 Participate in blueprinting workshops and contribute with documentation and effort estimation.\xc2\xb7 Support COE in continuous development of training paths for professional advancement.\xc2\xb7 Contribute to ongoing definition of best development and solution practices.Qualifications we seek in you!Minimum Qualifications\xc2\xb7 Relevant experience BMC Remedy, Microfocus, HPOM, Fresh Works Development\xc2\xb7 Well verse in one of the scripting skills like JavaScript, Angular JS (1.X), Angular Provider, Angular Templates, Bootstrap 3 framework, CSS, HTML\xc2\xb7 Must have worked at least one of the programming languages - Java Scripting, Python, .NET / CSharp.\xc2\xb7 Strong consultative skills at a cross functional level with ITIL experience\xc2\xb7 Demonstrate prior experience in leading client projects as a technical lead.\xc2\xb7 Strong hand-on experience in Java scripting, debugging and deployment.\xc2\xb7 Thorough understanding of data, sources of data, and relationships of data\xc2\xb7 Understanding of Integrations\xc2\xb7 Excellent communication Skills for client facing roles.\xc2\xb7 Good management, analytic, problem solving & interpersonal skills.\xc2\xb7 Self-motivated, Positive outlook & result oriented.Preferred Qualifications/ Skills\xc2\xb7 Knowledge of Azure DevOps/ TFS / Jira / Rally Etc.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on , , , and .Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,\' paying to apply, or purchasing equipment or training.

Genpact